E-commerce Logistics and Supply Chain Manager

This is a permanent work-from-home position at a fast-growing e-commerce company. We are looking for a tech-savvy Logistics and Supply Chain Manager with a keen-eye for detail to help the company manage the entire supply chain.

The end goal of the Supply Chain Manager’s work is to ensure on-time delivery of the products to the warehouses, distribution sites and/or to the customers while reducing costs. The ideal candidate will work closely with the Purchasing team, Customer Support, Data team, Finance, and other internal teams, as well as build a good relationship with the Warehouse team, 3PLs and other external partners. This position will manage a small team of Logistics and Supply Chain Associates. This role will report directly to the Director of Supply Chain and Operations.

Job Type: Full-time
Salary Range: $1,600 – $2,500 a month (depending on experience)

Day to day Duties and Responsibilities:

– Oversee all the active orders and make sure they are getting processed with the vendor and getting shipped on time.
– Work with Customer Service and Purchasing Team on orders that encounter issues (delay by vendor, out of stock, cancellation, return etc.)
– Order Analysis, spot troublesome products, processes etc., and work on improvement solutions.
– May need to contact 3PL Warehouses, Vendors and Suppliers pertaining to different inventory and order issues.
– Analyzing supply chain data and performance.
– Maintaining inventory.
– Supervising and training team members.
– Communicate and negotiate with suppliers and vendors to land more profitable deals.
– Collaborate with other departments to create coordinated plans for business growth.
– Find cost-effective solutions for supply chain processes.
– Maintain supply chain inventory and records.
– Monitor logistics to make sure they run smoothly
– Evaluate and report on KPIs.
– Create the company’s supply chain strategy
– Analyze data from shipping and delivering processes to find bottlenecks and other issues

Experience and Qualities we look for:

– Must have previous Logistics and Supply Chain Management Experience (4+ years)
– Excellent knowledge of supply chain processes.
– Working experience of relevant ERP software (e.g., NetSuite).
– Proven ability to build strong relationships at all levels throughout an organization in a collaborative and multicultural environment.
– A self-directed individual able to adapt quickly to changes in priorities and business conditions.
– Strong analytical and critical thinking skills with the ability to develop and communicate complex business strategies.
– You are hungry to learn, work, make changes and improve.
– Highly organized.
– Proactive and able to work with little supervision.
– Possess rigorous attention to detail and impeccable work ethic.
– An excellent written and verbal communicator in the English language.
– You are amazing at multitasking and you prioritize effectively.
– Strong negotiation, relational and reactivity skills.
– Excellent organizational and project management skills.
– Excellent attention to detail.
– Creative problem-solving skills.
– A strategic and analytical mind.
– Able to work in the Eastern Standard Time Zone (UTC-05:00).
– Set up to work from home with a stable internet connection and a quiet area in order to communicate with Vendors, Suppliers and 3PL Warehouses, if necessary.
– Comfortable working with Google Sheets, MS Excel, and other relevant tools.

Desired Education Background:

Degree in Supply Chain Management, Industrial Engineering, Customs Administration or similar field.

Bonus Points:

– Remote experience
– E-commerce experience (Amazon, eBay, Walmart, Etsy, Shopify)
– Familiarity with Slack, Asana, Hubstaff, and Google Suites

Please apply with your resume and the resume must show all needed requirements.