E-commerce Operations Assistant

We seek an E-commerce Operations Assistant to manage and oversee the operational aspects of our online stores and platforms, including Etsy, Printify, and Printful. This role is ideal for someone who is detail-oriented, creative, and highly proficient in managing online business activities. The successful candidate will ensure our products are beautifully and effectively presented and resonate with our target audience, driving sales and enhancing customer satisfaction.

Qualifications:
– Minimum of 5 years of experience in e-commerce management or a related field.
– Demonstrated ability to work independently and proactively handle various tasks without extensive supervision.
– Strong knowledge of online sales platforms like Etsy, Printify, and Printful.
– Proficient in reading, writing, and speaking English fluently with excellent communication skills.
– Proven ability to think critically and solve problems efficiently and autonomously.

Requirements:
– Self-starter who thrives on minimal supervision and can take initiative to expand and complete responsibilities.
– Innovative thinker with a strategic approach to implementing new processes and improvements.
– Technological proficiency with essential tools for the role, particularly Notion for task management and Slack for team communication.
– Excellent organizational skills, with a knack for efficient planning and execution of tasks.
– Creative problem-solving skills and ability to work under tight deadlines.

Responsibilities:
– Upload and manage product listings on Etsy and other e-commerce platforms, ensuring all product information and visuals are up-to-date and compelling.
– Coordinate with on-demand printing services like Printify and Printful to ensure products are updated, fulfilled, and aligned with current trends.
– Design and modify product images and descriptions to enhance online listings, employing solid graphic design skills.
– Updating Wix sites as well as selling platforms
– Monitor inventory levels and update products as necessary to ensure continuous availability and introduction of new items.
– Handle customer inquiries and feedback and resolve any issues related to orders to maintain high customer satisfaction.
– Analyze sales performance and generate reports on product trends and customer engagement, utilizing insights to drive business decisions.
– Collaborate with external designers or stakeholders to ensure products meet our brand standards and appeal to our target audience.

Bot-Proof Action:
Include the following sentence in your application cover letter:
“I am excited to apply for the E-commerce Operations Assistant position and have read the job description carefully.”