E-Commerce Operations Manager

**Job Description:**

We are seeking a dedicated and experienced E-Commerce Operations Manager to join our team and oversee the daily operations of our online store. This role involves managing marketing activities, customer service, and product listings while coordinating with a supportive team to ensure the success of our e-commerce business. Experience with Amazon is highly desirable.

**Responsibilities:**

– Manage the day-to-day operations of our e-commerce store, including product listings, inventory management, and order processing.
– Develop and implement marketing strategies to drive traffic and sales to the online store.
– Handle customer inquiries and provide exceptional customer support to ensure high levels of customer satisfaction.
– Coordinate with suppliers and logistics partners to manage product deliveries and inventory levels.
– Work closely with a team of virtual assistants and other team members to support various operational tasks.
– Analyze sales data and customer feedback to improve the shopping experience and optimize conversion rates.
– Stay updated with industry trends and competitor activities to ensure our store remains competitive.
– Assist in training and managing the team to support the growth of the business.

**Requirements:**

– Proven experience in managing an e-commerce store or similar role.
– Strong understanding of online marketing strategies and tools.
– Excellent communication and customer service skills.
– Proficient in using e-commerce platforms (e.g., Shopify, WooCommerce, Amazon) and other relevant software.
– Ability to analyze data and make data-driven decisions.
– Highly organized with strong attention to detail.
– Ability to work independently and collaboratively within a team.

**Preferred Qualifications:**

– Experience in managing a team.
– Knowledge of SEO and digital advertising.
– Familiarity with social media marketing and content creation.

**Benefits:**

– Work from the comfort of your home.
– Flexible working hours.
– Competitive salary with opportunities for growth.
– Supportive team environment.

**How to Apply:**

If you are passionate about e-commerce and have the skills and experience required for this role, we would love to hear from you. Please apply through the messaging system provided by this platform and mention your desired rate.