E-commerce Platform Management Assistant Amazon and Shopify

Are you a detail-oriented and tech-savvy individual with a passion for e-commerce? We’re looking for dynamic professionals to join our team and take charge of managing our online presence on platforms like Amazon and Shopify. As an E-commerce Platform Management Assistant, you’ll play a crucial role in ensuring our products are showcased effectively, orders are processed smoothly, and customer satisfaction remains our top priority.

Position Overview:
As an E-commerce Platform Management Assistant, you’ll be responsible for coordinating and executing various tasks related to our online storefronts. Your role will involve product listing optimization, inventory management, customer service, and performance analysis. If you’re ready to dive into the world of e-commerce and contribute to our success, this role might be the perfect fit for you.

Key Responsibilities:

Product Listing:

Create and update product listings on platforms like Amazon and Shopify, ensuring accurate product descriptions, images, and pricing.
Optimize product titles, bullet points, and descriptions for search engine visibility and enhanced customer engagement.
Inventory Management:

Monitor and maintain accurate inventory levels to prevent stockouts and overstock situations.
Coordinate with the warehouse team to ensure timely restocking and fulfillment of orders.
Order Processing:

Process customer orders, verify shipping addresses, and ensure timely order fulfillment.
Handle order-related inquiries, refunds, and returns, providing excellent customer service at all stages.
Performance Monitoring:

Analyze sales data, conversion rates, and other key performance indicators to identify trends and opportunities for improvement.
Implement strategies to enhance product visibility, increase sales, and improve customer satisfaction.
Platform Optimization:

Stay updated with platform guidelines, policies, and best practices to ensure compliance and maximize the effectiveness of our listings.
Implement SEO strategies to improve product rankings and visibility in search results.
Collaboration:

Collaborate with marketing, design, and customer support teams to ensure consistent messaging and branding across platforms.
Share insights and recommendations based on customer feedback and market trends.
Qualifications and Skills:

Prior experience in e-commerce platform management, particularly on platforms like Amazon and Shopify, is preferred.
Strong organizational skills with the ability to manage multiple tasks and priorities.
Proficiency in using e-commerce management tools and software.
Excellent communication skills, both written and verbal.
Attention to detail and a proactive approach to problem-solving.
Familiarity with SEO practices and digital marketing strategies is a plus.
Customer-centric mindset and a commitment to delivering exceptional service.
Benefits:

Competitive compensation and opportunities for growth.
Hands-on experience in e-commerce operations and platform management.
Exposure to data-driven decision-making and performance analysis.
Collaborative work environment with opportunities for skill development.
If you’re ready to contribute to the success of our e-commerce operations and make a meaningful impact on our online presence, we encourage you to apply for the E-commerce Platform Management Assistant role. Join our team and be part of a dynamic and innovative journey in the world of online retail. Apply now to take the next step in your e-commerce career.