E-commerce Sales Specialist VA for eBay, Poshmark, Mercari

We are seeking a highly motivated and experienced E-commerce Sales Specialist to join our dynamic team. The ideal candidate will have a strong background in managing online stores, specifically on eBay, Poshmark, and Mercari. You will be responsible for driving sales, managing listings, optimizing product visibility, and ensuring excellent customer service. This is a remote position, perfect for a proactive individual who thrives in a fast-paced, results-driven environment.

Key Responsibilities:
Product Listing and Optimization:

Create, manage, and optimize product listings on eBay, Poshmark, and Mercari.
Write compelling product descriptions and titles optimized for SEO.
Ensure high-quality images and detailed specifications are included in all listings.
Conduct regular keyword research to improve search rankings and visibility.
Inventory Management:

Monitor and manage inventory levels across all platforms.
Coordinate with suppliers to ensure stock availability.
Update product information and availability in real-time.
Implement inventory control processes to avoid stockouts and overstock situations.
Sales and Marketing:

Develop and execute sales strategies to increase revenue and market share.
Implement promotional campaigns, discounts, and sales events.
Utilize social media and other marketing channels to drive traffic and increase sales.
Analyze sales data to identify trends and opportunities for growth.
Customer Service:

Respond to customer inquiries promptly and professionally.
Resolve issues and complaints to ensure customer satisfaction.
Manage returns and exchanges according to company policies.
Maintain a positive seller rating and feedback score.
Performance Analysis:

Track and analyze key performance metrics (KPIs) for each platform.
Generate reports on sales, traffic, conversion rates, and other relevant metrics.
Provide insights and recommendations for improving performance.
Stay updated with platform policies, algorithms, and best practices.
Process Improvement:

Identify opportunities for streamlining operations and improving efficiency.
Implement best practices for e-commerce selling and inventory management.
Collaborate with team members to enhance the overall selling strategy.

Qualifications:
Proven experience in managing e-commerce stores on eBay, Poshmark, and Mercari.
Strong understanding of SEO and keyword optimization.
Excellent written and verbal communication skills.
Proficiency in using e-commerce tools and software.
Ability to analyze data and make informed decisions.
Strong organizational skills and attention to detail.
Ability to work independently and manage multiple tasks simultaneously.
Customer-centric mindset with a focus on delivering exceptional service.

Preferred Qualifications:
Experience with social media marketing and advertising.
Knowledge of inventory management systems and software.
Familiarity with other e-commerce platforms such as Amazon or Shopify.
Basic graphic design skills for creating promotional materials.

Benefits:
Competitive salary based on experience.
Flexible working hours.
Opportunity to work with a growing and innovative team.
Continuous learning and development opportunities.
Performance-based incentives and bonuses.