Ecommerce Consumer Research and Survey Analyst

We are looking for Consumer Research and Survey Analyst (Ecommerce) for our growth marketing team who will help our client with their daily operations and business. You will work with an organization that emphasizes providing quality customer service and giving back to the community.

This is a great opportunity for someone who wants to work with a well-known brand and wants continuous learning and growth during their career.

Salary Range: PHP 70,000 – 90,000 per month

Note: Rate/Salary will depend on your current competencies matched to the position’s job description and requirements based on the assessment results.

The Benefits

Work From Home
Attendance, Performance, and Referral Bonuses
Paid Holidays and Time Offs
Health Insurance Card
The Role

Assist with the writing and development of consumer surveys (Qualtrics)
Visualize survey data in Tableau dashboards and Google Sheets reports
Create dashboards in the survey platform (Qualtrics)
Derive actionable business insights from survey feedback & share with stakeholders
Create summary decks using client-provided templates
Monitor customer reviews and identify and illuminate trends and insights
Develop data tools for automated analysis
Leverage web analytics tools to analyze how customers behave on an ecommerce website
The Requirements

Must-Have:

4+ years of consumer research experience, preferably in the e-commerce industry
2+ years of experience developing Tableau dashboards
Skilled at visualizing data points using Google Sheets/Excel
Has advanced experience developing surveys and building dashboards using a survey tool (Qualtrics strongly preferred)
Familiarity with Gmail and Slack for internal communication
Should have the ability to thrive in a fast-paced, ever-changing environment where prioritization and multitasking are key to success (Experience in a hyper-growth environment is a plus)
Excellent English communication skills (both verbal and written)
Must have worked in the graveyard/night shift schedule in the last 6 months following any timezone in the US
Nice to Have:

Intermediate SQL experience of at least 2 years
Experience with consumer research/insights in the apparel industry
Basic design skills using Canva or similar
1+ years experience with Asana or similar project management platform