Ecommerce Manager

About Us:
We are a premier jewellery store renowned for our exquisite designs and exceptional craftsmanship. With a strong commitment to innovation and customer satisfaction, we are expanding our online presence and seeking an experienced E-commerce Manager to lead our digital operations and drive growth in our e-commerce division.

Job Description:
As the E-commerce Manager for our jewellery store, you will be responsible for overseeing all aspects of our online sales platform, ensuring a seamless and profitable shopping experience for our customers. You will lead a team of e-commerce specialists, develop strategic initiatives, and implement best practices to optimize performance and achieve business objectives.

Key Responsibilities:

– E-commerce Strategy: Develop and execute comprehensive e-commerce strategies aligned with company goals, focusing on driving sales, increasing conversion rates, and enhancing customer engagement.
– Website Management: Manage the development, maintenance, and optimization of our e-commerce website, ensuring functionality, user-friendliness, and adherence to brand guidelines.
Product Merchandising: Oversee product merchandising strategies, including product categorization, pricing, and promotions, to maximize sales and profitability.
– Digital Marketing: Collaborate with the marketing team to develop and implement digital marketing campaigns, SEO strategies, and email marketing initiatives to drive traffic and increase online visibility.
– Analytics and Reporting: Utilize web analytics tools to track key performance metrics, analyze trends, and generate actionable insights to inform decision-making and optimize performance.
– Inventory Management: Work closely with inventory and logistics teams to monitor inventory levels, ensure timely restocking, and minimize out-of-stock situations.
– Customer Experience: Continuously optimize the online shopping experience by identifying areas for improvement, implementing enhancements, and ensuring exceptional customer service standards.
– Team Leadership: Lead and mentor a team of e-commerce specialists, providing guidance, support, and professional development opportunities to foster a high-performing and collaborative work environment.
Requirements:

– Proven experience (3 years) in e-commerce management, preferably in the retail or jewellery industry.
– Strong understanding of e-commerce platforms, website management, digital marketing strategies, and web analytics.
– Exceptional leadership and management skills, with the ability to motivate and inspire cross-functional teams.
– Analytical mindset with a data-driven approach to decision-making and problem-solving.
– Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal teams and external partners.
– Results-oriented mindset with a track record of achieving and exceeding sales targets and KPIs.

Benefits:

Competitive salary and performance-based bonuses
Comprehensive benefits package, including health insurance and retirement plans
Employee discounts on our exquisite jewellery collections
Opportunities for career advancement and professional development
Positive and inclusive work environment

How to Apply:
If you are passionate about jewellery, possess the skills and experience outlined above, and are eager to contribute to a dynamic ecommerce environment, we encourage you to apply for this exciting opportunity! Please email your resume to Click to view along with samples of your writing and content creation work.