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Ecommerce Operations Manager

Date Posted —

Type of Work:
Full Time
Salary:
90,000 – 130,000/month
Hours per Week:
40

Job Description

TwinklingTree: Operations Associate Position Open

Before diving into the details of this role, we invite you to learn more about us and the position on our official website. Not only will you find a comprehensive job description, but you can also directly apply there.

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Role Overview

Join our dynamic team as an Operations Associate, where you’ll play a pivotal role in ensuring our operational processes are efficient and streamlined. From managing our vast order database to overseeing product quality, you’ll be integral in ensuring that TwinklingTree continues to shine as a beacon of quality and reliability in the e-commerce decor space.

About TwinklingTree

TwinklingTree is a leading e-commerce home decor lighting business with a mission to illuminate homes worldwide with our festive decor lights. With a unique range of products and a commitment to affordability and excellence, we’ve brought warmth and brightness to over 300,000 homes globally.

Key Responsibilities

Order Database Management:
1. Maintain an organized and updated order database, ensuring smooth operations.
2. Collaborate with the team to ensure accurate and timely updates to order statuses.

Product Sourcing and Improvements:
1. Engage with manufacturers and suppliers to ensure top-quality product sourcing.
2. Drive product improvements by maintaining active communication with our manufacturing partners.

Daily Sales Reporting:
1. Track, collate, and present daily sales reports, offering insights into sales trends.

Financial Management:
1. Oversee the shipping balance and ensure accurate financial records.
2. Regularly compute and report the Daily Cost of Goods Sold (COGS).

Quality Assurance:
1. Assist in rigorous quality checks for all orders, ensuring they meet TwinklingTree’s stringent standards.

Manufacturer Responsibilities:
1. Collaborate with suppliers to address and resolve any quality-related feedback or concerns.
2. Communicate and speak with key suppliers to make sure deadlines are met.

Skills and Qualifications
1. Bachelor’s degree or equivalent experience in operations, business, or a related field.
2. Demonstrated experience in operations, logistics, or a similar role.
3. Strong organizational, multitasking, and prioritization skills.
4. Proficiency in database management and analytics.
5. Excellent communication and interpersonal skills.
6. A proactive mindset and dedication to upholding TwinklingTree’s values.

How to Apply
If you resonate with our mission and are excited about the prospect of contributing to the growth of TwinklingTree, we recommend applying directly on our website for a seamless experience.

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Name: Sam
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