Ecommerce Specialist

Unshakeable Group is a House of Brands, creating and curating an exciting lineup of brands. We create business playgrounds for entrepreneurs to thrive, supporting them in backend office functions, in addition to creating, distributing and manufacturing our own brands and products. To further our growth and to better serve our clients, we are actively looking for outstanding candidates to join our team.

We are looking for an Ecommerce Specialist. As an Ecommerce Specialist, you will play a crucial role in driving the success of our online retail operations. You will be responsible for managing and optimizing our e-commerce platforms to enhance user experience, increase conversion rates, and maximize sales. This role requires a combination of analytical skills, technical proficiency, and strategic thinking to effectively manage product listings, implement pricing strategies, and optimize the overall e-commerce experience for our customers. This is a full-time, remote/hybrid role. You will report to our Digital Marketing Manager.

YOUR RESPONSIBILITIES

Manage and maintain the company’s e-commerce platforms, including the website and any third-party marketplaces, ensuring they are user-friendly, visually appealing, and optimized for performance.
Oversee product listings, including product descriptions, images, pricing, and inventory levels, to ensure accuracy and consistency across all platforms.
Implement pricing strategies, discounts, promotions, and product bundles to drive sales and maximize revenue.
Analyze website traffic, user behavior, and sales data to identify opportunities for optimization and improvement, leveraging tools such as Google Analytics, Shopify Analytics, or similar platforms.
Collaborate with the marketing team to develop and execute e-commerce marketing campaigns, including email marketing, paid advertising, and social media promotions, to drive traffic and increase sales.
Monitor competitor pricing, product offerings, and promotional activities to stay informed about market trends and identify areas for differentiation.
Work closely with the customer service team to address customer inquiries, resolve issues, and ensure a positive shopping experience for all customers.
Continuously test and optimize website features, layouts, and functionality to improve user experience, increase conversion rates, and reduce cart abandonment.
Stay up-to-date with industry trends, best practices, and emerging technologies in e-commerce and online retail, and proactively recommend innovative solutions to enhance the company’s e-commerce strategy.
Generate regular reports and performance metrics related to e-commerce sales, traffic, and conversion rates, and provide insights and recommendations for improvement.

WHAT YOU’LL NEED TO SUCCEED IN THIS ROLE

Degree/diploma in Marketing, Business, E-commerce, or related field.
Proven experience in e-commerce management, preferably within the fashion, beauty, or lifestyle industries.
Proficiency with e-commerce platforms such as Shopify, Magento, WooCommerce, or similar platforms.
Strong analytical skills and the ability to interpret data to inform decision-making and optimize e-commerce performance.
Experience with website analytics tools such as Google Analytics or similar platforms.
Knowledge of SEO best practices and their application in e-commerce settings.
Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and external partners.
Detail-oriented with a focus on accuracy and consistency in managing product listings and pricing.
Ability to multitask and prioritize tasks in a fast-paced environment, while maintaining a high level of attention to detail and quality.
Creative thinker with a customer-centric mindset, able to identify opportunities for innovation and improvement in the e-commerce experience.

To apply for this role, please submit an application here: Click to view/careers/38