Fast-paced and dynamic lead gen agency seeks an attentive and driven individual for the position of Email Inbox Manager.
Please note that this role requires availability during standard U.S. working hours (9:00am – 5:00pm EST), which translates to 9:00pm – 5:00am Philippine Time
To apply, do NOT send us a written application. We want to see and hear your problem-solving and communication skills firsthand.
Record a brief 4-minute video of yourself (for example, via ) responding to the questions and then send it directly to . Make sure to include the work “pineapple” in your application. No further information other than the link to the video and the word “pineapple” are required for the application.
Through this assessment, we want to test your problem-solving skills, attention to detail, research skills, as well as email handling and communication strategies. You are expected to respond as our client’s representative—assess and analyze the scenarios, and then propose appropriate solutions.
Imagine that one of our clients is FoodSoft, a software company that specializes in providing specialized compliance software for food manufacturers in the United States. Their product, “FoodSecure”, is designed to help US food manufacturers to ensure compliance with all necessary regulations and standards. We have set up a calendar at for the client and our goal is to aggressively book meetings.
Scenario 1:
You received a reply from Martin Wind, the CEO at Organic Garden Deutschland (). The message reads, “Hi Dianne, Thanks for reaching out! Definitely interested in a demo and learning more.”
How do you approach this situation?
Scenario 2:
You received the following response: “Ryan, We are a contract food sanitation company. Does your software apply? Eric”
How do you approach this situation?
Scenario 3:
You received the following reply: “Hey there, I am the operations manager at Zenblen, a robotic smoothie kiosk company. I would like to find out more about your health and safety inspection software to be able to be food ready for customers. My friend at TeaBOT sent me over to you. Thanks in advance.”
How do you approach this situation?
APPLY FOR THIS JOB:
Company: Excellent Media
Name: Jakob Greenfeld
Email: