English/Cantonese Phone Agent

Aventus LLC, the trailblazer in the e-commerce realm, is on the lookout for exceptional Cantonese Customer Support Reps to join our extraordinary team. With an impressive 9 years of revolutionizing the industry, we have crafted an unparalleled workspace and fostered a company culture that radiates innovation.

**This is a part-time position with the possibility of growing into full-time**

We collaborate with the trendiest e-commerce brands in the Direct-to-Consumer (DTC) space. And guess what? The campaigns you’ll be a part of are no ordinary gigs! We’ve partnered with renowned international brands whose products have gained worldwide recognition. Get ready to dive into a world where you’ll be providing exceptional customer support to passionate fans and customers of these brands.

As a Customer Support Rep at Aventus LLC, you will be at the forefront of delivering top-notch assistance through diverse channels, including phone, email, and chat. Your extraordinary communication skills will shine as you navigate customer inquiries, troubleshoot issues, and ensure complete customer satisfaction.

Requirements:
-Mastery of advanced spoken and written English, reaching at least C1 level
-Mastery of advanced spoken and written Cantonese
-Proven experience in previous customer support roles, demonstrating your ability to handle a wide array of customer inquiries and challenges
-Remote working experience and work-from-home setup
-Impeccable problem-solving skills, coupled with quick thinking
-Exceptional interpersonal abilities and effective communication
-Ability to collaborate and work as an active member of a team
-Quiet, professional workspace
-Updated laptop/desktop (Windows 10 +), USB headset, reliable ethernet connection (at least 20mbs upload, 40mbs download), LAN cable

At Aventus LLC, we hold our team members and their professional growth in the highest regard. As a valued member of our team, you’ll have access to continuous training and development opportunities, ensuring you stay at the cutting edge of your craft. We also offer incentive programs and a chance for you to build your career with us. We are very proud to have a supportive work environment that nurtures your success.

Want to know more about us? Feel free to check out our website at Click to view

What Aventus offers:
– 100% remote: Work from home or anywhere you’d like as long as you have a professional quiet workplace
– $9 USD per hour plus 100% more for worked PH official holidays and 30% more for special non-working holidays
– Career plan: Start building your career with us. You’ll be joining one of the fastest-growing BPOs in the United States, with the opportunity to scale.
– Positive work environment: Positive, friendly work culture with a great team of leaders ready to jump in and help whenever is needed.
– Performance evaluations and annual reviews. Get rewarded for your hard work.