Our growing company has big goals for 2024 and we’re looking for an Administrative VA to join our team! We’re looking for someone who wants to be a part of a growing company and is looking for a long term position.
POSITION OVERVIEW:
Your role will be to be the primary customer support contact. This means you’ll be the person mainly communicating with course members and potential customers. You’ll be replying to all email in the support inbox as well as customer questions in the course portal. You’ll also oversee data tracking. The growth we experienced in 2023 was due in large part to knowing what numbers are important in our business and tracking those numbers daily, weekly and monthly. You’ll be responsible for that tracking so attention to detail is important.
POSITION DETAILS:
This is a full time position. I’m looking for someone who is available to work 40 hours per week, ideally beginning at 8:00am or 9:00am Eastern Time.
SKILLS NEEDED:
– English Proficiency: You must be comfortable writing and speaking english. You will be answering customer support emails as well as answering course member questions in our course portal so written english proficiency is important. Your position will also requiring hopping on zoom meetings with the business owner so comfort speaking in english is important. With that being said I understand that English is likely your second language, please do not feel self conscious.
– Google Proficiency: Gmail, Google Sheets, Google Documents.
– Canva: You will be asked to create basic slides in canva for me to share on Instagram. Basic knowledge of canva is helpful.
* Not critical to know but helpful:
– The course platform I use is you have experience with Kajabi that’s great but if not we can help you learn.
QUALITIES NEEDED TO BE SUCCESSFUL IN THIS ROLE:
– Integrity: If you are someone who values honesty and does what you say you’re going to do you’ll be perfect for this role!
– Willingness to Learn and a Fast Learner: I don’t expect you to know how to do all the tasks that I’m you’ll be handling but if you’re willing to learn, we will happily show you grace and patience and invest time in helping you feel comfortable in your new role. The ideal candidate picks up on new things quickly.
– Attention to detail: If you struggle with attention to detail this is not the position for you.
– Hard Working: This is a full-time job so I’m looking for someone who is available 40 hours/week and willing to put forth time and effort to get the tasks completed. This doesn’t mean I’ll have tasks for you to do every single minute of those 40 hours but it’s important that you’re available during the time we agree you’ll be working.
– Not afraid to share ideas: When you bring a challenge or issue to me I will ask that you also bring ideas of how that challenge could be solved.
– Not afraid to follow-up: My business is growing quickly and that means there is often a lot going on at one time. I am looking for someone who is not afraid to remind me that they’re waiting for a response or to circle back with me to discuss a project we’re working on.
– Reliable Internet: Our team will be depending on you so reliable internet is important.
IF THIS SOUNDS LIKE YOU:
If this sounds like you please apply below and I will personally read your application and answer any questions you have (seriously the more questions the better). In your proposal please start the first line with the words “taylor swift” so that I know you actually read the complete job description. Thanks for your time. I look forward to the prospect of working with you and having you join our team.
APPLY FOR THIS JOB:
Company: Easy Mode Media
Name: Valerie Trumbower
Email: