Etsy Coordinator

As the Etsy Shop Coordinator, you will play a crucial role in ensuring the smooth operation, growth, and success of our Etsy store. You will be responsible for managing various aspects of our Etsy shop, from product listings and customer service to marketing.

Key Responsibilities:
Product Listing Management:
• Create and optimize compelling product listings, including high-quality photos and detailed descriptions.
• Ensure accurate pricing and stock levels
• Stay updated with Etsy’s algorithm changes and best practices for product listings.
• Write compelling and keyword-rich titles and descriptions to attract potential customers

Customer Service:
• Respond promptly and professionally to customer inquiries and resolve any issues or concerns.
• Maintain excellent customer relationships and provide exceptional service.

Order Fulfillment:
• Process orders efficiently
• Monitor and manage inventory levels to prevent stock outs and overstock situations.

Marketing and Promotion:
• Develop and implement marketing strategies to drive traffic to our Etsy shop.
• Create and schedule social media posts and promotions.
• Monitor and analyze the performance of marketing efforts and adjust strategies as needed.

Etsy Shop Optimization:
• Continuously optimize the shop’s appearance, layout, and branding to enhance customer experience.
• Stay updated with Etsy’s SEO practices and implement them to improve search visibility.
• Conduct keyword research to identify relevant and high-traffic search terms.
• Utilize these keywords to optimize product titles, descriptions, and tags for SEO.

Sales and Revenue Growth:
• Set and work towards sales and revenue goals for the Etsy shop.
• Identify opportunities for product expansion and new product launches.

Analytics and Reporting:
• Regularly analyze shop performance metrics and report on key performance indicators (KPIs) to the owner.
• Use data to make informed decisions and improve shop performance.
• Assign appropriate tags and categories to each product to improve search results and discoverability.
• Stay updated with Etsy’s tagging guidelines and best practices.

Required Qualifications:
• 1-2 years of experience managing and launching Etsy shops
• Proficiency in Etsy SEO and marketing strategies
• Familiarity with ecommerce best practices
• Strong attention to detail and ability to make data-driven decisions

If you think you fit this role, please apply with your portfolio and resume showing your previous work in Etsy. Enter “Vanilla” in the subject line.