Event Account Manager

Have you ever been the go-to person in your friend group or family for crafting the perfect itinerary? The one who shows up with a binder and a meticulously printed schedule for every trip? Do you find yourself creating detailed itineraries, complete with highlights, bookmarks, and maybe even online one-pagers and surveys for family getaways? Are you the type to go above and beyond in researching and planning unforgettable destinations and activities? If yes, then keep reading!

Role Summary
As the Events Account Manager at Loveluxe Events, you’re not just joining a team – you’re becoming the indispensable right-hand to our visionary founder and Experience Curator. Your pivotal role empowers her to make high-level decisions and provide you the ideas to execute on, freeing her up to focus on what she does best while you handle the nitty-gritty of project management, task management and organization for our retreat clients.

We’re not just about planning events; we’re the architects of unforgettable experiences, crafting moments that linger in memory long after the event concludes.

Our event portfolio? They’re such a vibrant mix! From serene yoga retreats to high-powered business meetings, our portfolio spans the spectrum. And while jet-setting to exciting destinations with all expenses covered could be on the table, it’s not mandatory but I mean…why not?!

This role sprouted from a place of growth. Our services are in high demand, and our founder’s cape can only stretch so far. We’re ready to level up and take our exceptional events to soaring heights – and if you’re the secret ingredient we’ve been searching for, apply to this job, FAST. Plus, you’ll have the freedom to manage your own schedule and unlock bonus opportunities that could add an extra spark to your journey. This role has the potential to blossom into a meaningful partnership if the stars align.

Let’s craft experiences that leave everyone talking! ????????

**If you are serious about applying please include in your email application ** I am your new Account Manager”**

About The Founder
With over 14 years of experience, Raven specializes in curating transformative customer experiences for businesses. She has collaborated with Fortune 500 companies and notable brands like Bossbabe, Rainmaker Residency, Click to view, and The Advance Expert Network, assisting them in successful online launches for subscription services, memberships, and courses. Recognizing the need for deeper intimacy and going beyond conventional online communities, she has shifted her focus towards creating bespoke retreats, intimate masterminds, and luxurious in-person gatherings that truly resonate with value-driven entrepreneurs. By combining her expertise in online business operations, logistics, planning, and customer experience, Raven brings to life exceptional experiences that immerse customers in a brand, leaving a lasting impression and facilitating meaningful transformations.

Fun Facts:
Enneagram 3, but Raven can totally relate to those 6 vibes on some days, you know? ????
She’s all about that mix of high-end luxuries and low-key chill vibes. Picture a day filled with luxe spa treatments, breathwork, sound healing, a good hike, and some yoga – that’s her kind of perfect day! ???????????

Job Description:

Project + Data Management:
– Utilize company templates to create event Roadmaps and Event Planners, providing detailed event outlines to guide the team throughout the entire curation and execution process.
– Utilize company templates to build and manage digital project management boards for event planning process visibility and client transparency, utilizing tools such as Asana, Teamwork, Monday, or similar.
– Keep client files, contracts and important documents filed neatly within the google drive folder.
– Managing event budgets to ensure the event doesn’t cost more than originally planned.
– Experience Curating / Logistics & Operations
– Co-organize and co-manage all event’s details such as decor, catering, entertainment, transportation, location, special guests, equipment, promotional material etc alongside Experience Curator.
– Conduct deep dive research for destination and property selection.
– Source custom-branded retreat swag and generate swag ideas aligned with the event’s vision and brand.
– Source and book special events, activities, and immersive experiences in the surrounding areas of the event.
– Create Attendee Travel Guide’s or Know Before You Go PDFs, utilizing company templates and assigning to graphic designers for completion.

Delegation:
– Oversee tasks that you or the Experience Curator delegate to the company virtual assistant. VA can be used at your disposal for support with the following tasks;
—– Event cancellation and liability insurance quote options for clients.
—– Research for destination and property selection
—–Swag sourcing & Sponsorship Outreach
—- Activity and special event research
—- Sending Request for Proposals (RFPs) to venues
—–Vendor research

Communication:
– Propose ideas to improve provided services and event quality
– Source, manage and communicate with all vendors, suppliers and speakers before, during and after the event
– Serve as the venue and vendor liaison and point of contact
– Integrate with client team members to ensure cohesive collaboration
– Attend weekly/biweekly 1:1 meetings with Raven and/ possibly the client to provide event updates and progress

Schedule:
Up to 100 hours per client event spread across 3-6 months of planning. This schedule is flexible to change based on your desired client portfolio. Ideal working hours are eastern standard time working hours but it’s not a must.

Preferred Experience
Online/Digital Savvy: Proven experience in the online/digital realm, navigating the digital landscape with ease.
Event/Travel Planning Pro: Previous event planning experience or a genuine love for crafting unforgettable travel experiences.
Project Management Whiz: Well-versed in project management tools like Asana for seamless coordination and organization.
Google Workspace Familiarity: Comfortable using Google Workspace for efficient collaboration and communication.
Negotiation Skills: Skilled at negotiating rates for excursions, activities, third-party vendors, and venue contracts. Can I speak to a manager please? ????

Required Experience:
– Top-Notch Communicator: Can “talk the talk” and write like a pro, making interactions with vendors, clients, and staff clear but fun!
– Multi-Tasker: A pro at keeping multiple events on track and organized for seamless coordination.
– Creative Thinker: Thinks of imaginative event ideas that align perfectly with clients’ visions, adding that special touch to every occasion.
– Tech-Savvy: Navigates events management software, spreadsheets, and email with ease, ensuring smooth digital event planning.
– Budget Boss: Keeps spending in check and sticks to budgets like a pro, making sure every event is financially savvy.
– Risk Aware: Has a good feel for spotting common sense potential legal issues and takes steps to address them before they become a problem.
– Friendly Networker: Builds FUN relationships with vendors, suppliers, and clients, helping the business grow and bringing in new customers

**If you are serious about applying please include in your email application ** I am your new Account Manager”**