Excellent English Speaking | Sales and Customer Support Assistant | Good Pay

Who Are You?

Are you enthusiastic about sales and customer support? Do you have a knack for engaging with potential clients and ensuring customer satisfaction? Are you looking for an opportunity to contribute to a growing company by managing sales activities and supporting customers?

Who Are We?

Computer Warriors is a leading provider of residential and small office IT service/support in North Carolina. Our committed team of professionals strives for continuous improvement. With multiple repair centers in Jacksonville and Wilmington, our mission is to alleviate our clients’ technical difficulties through innovative solutions and education on technology usage, keeping them seamlessly connected to their world.

We firmly believe in growth and advancement. We continuously seek to collaborate with the best talent in the area, driving constant company improvement.

What’s in It for You?

• Monday – Friday
• You can work as much, up to 40 hours, or as little as you want. I will pay you a salary but if you work extra hours, you will get paid.
• Flexible Schedule: If you need time off just let me know.
• Opportunity to advance/get bonuses for the work you do.

What Will Your Role Be?

As a Sales and Customer Support Assistant, you’ll be responsible for:

• Prospect Management: Build, clean, and maintain the list of potential prospects in the CRM. Call these prospects to book sales appointments for the sales team to close.
• Inventory Posting: Get pictures of inventory from stores to post online and drive sales traffic on platforms like Facebook Marketplace, Craigslist, etc. Respond to leads as they come in.
• Inbound Sales Calls: Answer inbound sales calls.
• Customer Inquiry Response: Respond to customer inquiries on Facebook, Google, website chat, and Yelp.
• Voicemail Response: Reply to voicemails that come in.
• Customer Check-in Calls: Conduct business contract customer check-in calls.
• Account Management Assistance: Assist in managing customer accounts, updating information, and ensuring customer satisfaction.
• Lead Follow-up: Follow up with potential leads through emails and calls to keep them engaged.
• Client Quotes: Submit client quotes, follow up on them, and get approval.

What Do You Need?

• Experience: Minimum of 1 year in a sales or customer support role.
• Technical Knowledge: Proficiency in CRM systems and sales platforms.
• Skills: Strong communication, organizational, and customer service skills.
• Work Ethic: Proactive, detail-oriented, and able to manage tasks efficiently.

What You Need to Apply?

• Change the Subject line to “I Want to Work with You [insert my Name]
• At the top of your message write 2-3 sentences on why you would like this position, and why you are a good fit. Do not write more than that or your application will be deleted.
• Upload a video answering the following questions/statements to the URL listed below:
4. What did you like most about your last job?
5. What did you like least about your last job?
6. Tell me something interesting about yourself.

Upload Video Here: Click to view/:f:/g/personal/nathan_thecomputerwarriors_com/EjVTpdr1gApOlCkfFboBGDABUyN9mpWeCTPgxkyP7PvG1Q