Exceptional Senior Property Manager(Long-term & Short-term)

Azena Property Management Inc. is expanding and we are seeking a motivated individual to join our team.
We are looking for a Senior Property Manager. We are located in Moncton, New Brunswick, Canada. We are a fast growing property management company with 87 units (long-term rentals) & 5 Airbnbs. We provide property management services to property owners.
We have a professional website (Click to view) and we are proud to be BBB Accredited. We have 49x excellent Google reviews, but we want more! We take care well of our staff, tenants and property owners.
JOB TYPE:
Full-time, permanent (estimate 30-40hrs per week)
REQUIREMENTS:
-A minimum of 5 years of experience in residential property management
-Possess extensive expertise in Excel, PDF, Google sheets and similar tools, enabling the creation of visually captivating and optimized documents for enhanced organizational efficiency
-Possess excellent organization and time management skills
-Possess a great inter-personal communication skills
-Possess great attention to detail
-Fluent in English (speaking and writing)
ASSETS (optional):
-Buildium Experience
-Hostaway Experience
-Experience with a Canadian PM
-Talks French
RESPONSABILITIES:
Duties may include assisting with…
Administrative:
-Answering phone calls from our general phone line, Monday to Friday from 9am to 5pm (Atlantic Standard Time (AST), UTC -4) or calling back if you miss the call
-Answer the emergency hot line on evenings and weekends (rings to multiple people)
-Monitoring voicemails and texts throughout the app
-Monitoring and categorizing emails on Gmail
-Assist in the development and implementation of new cheat sheets or documents to improve the operational efficiency
-Rent Monitoring
-Move-in and move-out coordination
-Lease renewals
-Eviction notices
-Compiling documents and saving them on Sharepoint
-Produce memos and letters as needed
New tenant placement:
-Research comparable rental properties and calculate the average rent prices for a similar property
-Advertise rental properties
-Communicate with prospect tenants and book showings (by coordinating the date/time with our leasing agents)
-Screening applicants (using Singlekey website)
-Prepare and send leases/other documents for e-signature
-Add new tenants and all related documents into Buildium
-Updating property owners
-Inform declined applicants
Maintenance coordination:
-Respond to tenants’ or owners’ needs or service requests
-Troubleshoot minor maintenance items
-Identify urgent work orders
-Dispatch vendors for estimates and work execution
-Follow up on invoices
Short-term rentals:
-Communicating with guests via email, Hostaway App and phone
-Answering questions related to their stay, resolving issues, and ensuring their overall satisfaction.
-Doing claims when needed
-You will also be responsible for managing reservations and coordinating with our cleaning and maintenance teams to ensure the properties are ready for guests.
And other duties as required