Exciting Job Opportunity: Virtual Receptionist at Thriving Physical Therapy Private Practice

We are looking for our next ROCKSTAR! Are you a highly motivated and reliable professional seeking a rewarding opportunity in the healthcare industry? Look no further! We are a busy and thriving physical therapy private practice, and we are excited to invite you to Rockstar Admin All-Stars Virtual Receptionist to join our exceptional team. As a Virtual Receptionist, you will be the face and voice of our practice, playing a pivotal role in ensuring seamless operations and outstanding patient experiences.

Responsibilities:

First-Class Patient Communication: You will be the first point of contact for our patients, handling incoming calls with the utmost professionalism and courtesy. Your exceptional communication skills will ensure that patients feel valued and cared for from the very beginning.

Efficient Appointment Scheduling: Using our cutting-edge online scheduling system, you will skillfully manage appointments, ensuring optimal patient flow and accommodating their individual needs.

Meticulous Record Management: Accuracy is paramount in patient records. You will diligently maintain and update patient information to ensure a comprehensive and organized system.

Responsive Patient Support: Responding to patient inquiries via email and phone will be a core aspect of your role, offering compassionate and informative support that reflects our commitment to exceptional customer service.

Smooth Insurance Processing: You will verify insurance information and expertly handle patient payments, ensuring a seamless billing process and peace of mind for our patients.

Assist with Administrative Duties: Your adaptability and efficiency will shine as you assist with various administrative tasks, contributing to the overall efficiency and success of our practice.

Requirements:

Excellence in Communication: Your proficiency in English, both written and verbal, will enable you to communicate effectively with patients and team members alike.

Attention to Detail: Strong organizational skills and an eye for detail will be your allies as you handle various tasks in our fast-paced environment.

Independence and Multitasking: Your ability to work independently and manage multiple responsibilities will ensure smooth daily operations.

Tech-Savvy: Proficiency in Microsoft Office and prior experience with online scheduling systems will equip you to excel in this role.

Authorization, and Documentation Expertise: The ideal candidate must possess experience and proficiency in handling Authorizations, including sending and receiving Plan of Care documentation. Additionally, the ability to manage and fulfill Medical Record requests is a critical aspect of this role. Demonstrating knowledge and competence in these areas will contribute significantly to the efficient functioning of our practice and ensure compliance with relevant regulations.

Note: Including this additional requirement highlights the specific expertise needed for the Virtual Receptionist role at the physical therapy private practice, showcasing the comprehensive skills required to excel in the position.

Preferred Experience: While not required, experience in a medical office setting or similar customer service role is a significant advantage, showcasing your readiness to make an immediate impact.

Join Our Team:

This is a remarkable remote opportunity, offering both part-time and full-time positions. As we value work-life balance, you’ll have the flexibility to thrive in an environment that suits your needs. All we ask is that you have a reliable internet connection and a commitment to excellence.

If you are passionate about providing unparalleled customer service and possess experience in a medical office setting, we wholeheartedly encourage you to apply. Your expertise and dedication will contribute to the exceptional care we provide to our patients.

To Apply:

Don’t miss this chance to be part of a dynamic and caring team! Please submit your resume and a compelling cover letter that outlines your experience and qualifications for this role. We eagerly await your application as we look forward to welcoming our newest Virtual Receptionist!

Please provide an Intro Video and or a Resume or else your application will not be looked at. Thank you!