Join Our Team:
Are you ready to be at the heart of innovation and growth? Our thriving e-commerce startup is on the lookout for an exceptional Virtual Assistant to play a pivotal role in our expansion. Specializing in high-quality sound panels and poised to diversify into interior design and utility products, we’re making waves on European Amazon marketplaces and our bespoke webshop. If you’re driven, highly organized, and eager to grow with us, we want you on our team.
Role Overview:
As the linchpin supporting our two CEOs, your role is crucial to our strategy and daily operations. This full-time, 40-hours-per-week remote position requires dedication during mostly Central European Time working hours, however offering the chance for flexible scheduling aligned with project deadlines and essential meetings. Your primary mission is to streamline our CEOs’ workload, allowing them to concentrate on strategic decisions. Training will be provided to ensure your success.
Key Responsibilities:
**Administrative Excellence** Oversee emails, schedules, and appointments. Ensure accurate invoicing and timely payments, and manage document uploads to our accounting portal.
**Customer Service Champion** Handle customer inquiries across multiple channels with professionalism and promptness. Collaborate with the team on complex issues to ensure customer satisfaction.
**Efficient Task Management** Prioritize and oversee tasks, coordinate schedules, and ensure the smooth operation of meetings and calls.
**Amazon Marketplace Guru** Manage our Amazon Seller Central activities, optimize listings, and maintain account health.
**Inventory and Supplier Liaison** Regular communication with suppliers, manage inventory levels, and coordinate new product sourcing. Please include the phrase “I’m your VA” in your subject line to show you’ve read our ad thoroughly.
**Creative Asset Optimization** Enhance listing images and creatives using tools like Affinity Photo or Photoshop, or coordinate with external providers.
**Process Improvement Advocate** Drive efficiency and automation across all tasks, documenting processes for repetitive tasks.
Who You Are:
**A Motivated Self-Starter** You bring enthusiasm and a strong and proactive work ethic, ready to grow with our company.
**Organizational Wizard** Your attention to detail is unmatched. You’re able to juggle multiple tasks seamlessly.
**Communication Maestro** Excellent English skills in both writing and speaking are essential.
**Tech-Savvy Problem Solver** You’re comfortable with Microsoft Office, virtual communication tools, and if you have experience with Amazon Seller Central or photo-editing software, that’s a plus!
**AI Enthusiast** You have an affinity for AI tools or a willingness to learn and integrate AI into your daily tasks, especially for understanding and responding to customers in multiple languages.
We Offer:
>> A competitive hourly rate, reflective of your skills and experience.
>> A long-term role with a company where you can truly make an impact.
>> The chance to be part of a fun, flexible, and innovative team environment.
>> Professional growth opportunities in a rapidly expanding company.
How to Apply:
Share with us your resume and a brief cover letter explaining why you’re the perfect fit for this role.
This is a full-time contract position.
It is important to that you can focus on the role fully without other employment commitments. Seize the opportunity to contribute to our growth journey while advancing your career. Apply now to become the cornerstone of our executive team’s productivity and success.
APPLY FOR THIS JOB:
Company: Chop Wood Ventures
Name: Hannes Tonak
Email: