Executive Assistant

About Bachan’s Shave Ice

Spreading aloha, one bowl of shave ice at a time.

We are Audrey and Kory, the brother-sister duo behind Bachan’s Shave Ice. Just two people who have a deep love for a delightfully refreshing dessert that we feel brings happiness to people of all ages. We feature homemade flavors, sugar free options, and fresh fruit syrup collections. Our goal is to bring quality you can taste and continuously engage with the community in a meaningful way.

Bachan: the Japanese word for grandma (Ours was the kindest, sassiest, baddest grandma around)

Shave Ice: Our shave ice is a Hawaiian style dessert that consists of ice that is shaved to create a fluffy, snowy consistency. This treat is customized with a choice of syrup flavors and can also be enhanced with the addition of toppings and ice-cream.

Job Details

We are looking for an Executive Assistant to help our team with communication with customers, administrative tasks, digital marketing and scheduling.

For this role, you should be a self-driven individual that is looking to learn valuable skills about customer relations/ management, digital marketing and helping a small business grow and succeed. Attention to detail, communication and organization are incredibly important. A passion for helping and engaging with people is a big plus.

We are a stable employer and will provide all training. Experience is a plus, but a willingness to learn and work hard is essential. Continued learning and loyalty will open opportunities for you to advance in responsibility and compensation. Quarterly bonuses will be awarded when revenue targets are reached.

Time requirement

9am – 6pm Cali Time, which is 12am – 9am Philippine Time (1 hour lunch)
Monday – Friday USA, which is Tuesday – Saturday Philippines
13th Month Included
US Holiday Schedule

Responsibilities

– Send and reply to emails from leads and clients and partners
– Work closely with Marketing Manager to execute marketing plan
– Data Entry / Database Management
– Research for new prospects and current clients updates
– Build long-term trusting relationships with clients
– Take on other database and logistics related projects as they come up
– Organizing and manipulating datasets in MS Excel or Google Sheets using functions
– Nurture lead to help funnel them to active clients
– Manage Social Media pages. Create/ edit content.
– Must be able to handle confidential and sensitive information with honesty and integrity
– Manage daily administrative tasks
– Be flexible and willing to take on projects as they come up
– Proofing, editing emails, and copy

Requirements for consideration

– Excellent English Written and Verbal Communication Skills
– Basic computer literacy skills (Microsoft Excel, Word, PowerPoint, Google Docs)
– 2+ Years of sales, customer service, or marketing experience is preferred.
– Include an animal that best represents you in the subject line (REQUIRED)
– Strong problem-solving and analytical skills
– Comfortable with research in various areas
– Ability to use empathy, inquiry, courtesy, and a proactive, outcome-focused approach to solving issues, both verbally and in written communication
– High-speed internet / Stable internet
– Ability commit to long term employment

Why you’ll love working at Bachan’s Shave Ice

-We are a group of talented, kind-hearted, and collaborative people who are motivated to change the world for the better
-We are a successful, quickly-growing company with the opportunity to scale
-We love solving meaningful problems, always encouraging our team to be thinking creatively about bold new adventures
-If you like variety and learning new things, this is the job for you!
-We are willing to pay for additional training for: Marketing, Data Analytics, Social Media Marketing if needed, and desired.

Compensation

$500-600 USD per month

Overall, we are looking for a person with a positive attitude, professionalism, reliability, great time management skills, open communication, and a passion to learn! If this is you or someone you know, please apply with your resume and cover letter emailed to Click to view