We are seeking a highly organized, proactive, self-motivated, and dynamic individual to join our team as a Virtual Executive Assistant.
This role is integral to the success of our digital business in the social media space, focusing on skincare and beauty for an award winning cosmetic doctor who is also a person of influence.
You will be working closely with the Head of Operations, who is building us to 10x our following, various international beauty brands, providing indispensable support to streamline operations and drive business growth.
Key Responsibilities:
1. Project and Email Management:
– Manage and oversee projects related to email correspondence, collaborations, brand partnerships, and marketing campaigns.
– Ensure timely execution and completion of projects while providing top notch customer service (both external and internal), maintaining high-quality standards.
2. Strategic Planning:
– Collaborate with the Head of Ops and other team members to develop and implement effective operational strategies.
– Identify opportunities for process improvements to optimize efficiency and effectiveness.
3. Process Optimization:
– Develop, implement, and refine operational processes and workflows to enhance productivity and scalability.
4. Customer Service:
– Provide exceptional customer service both to our partners and brands, as well as colleagues, addressing inquiries within 2 hours during business hours and concerns promptly and professionally.
5. Proactive Leadership:
– Anticipate potential issues and challenges, taking initiative to address them effectively.
– Work independently, making informed decisions to benefit the business.
Requirements:
– Proven experience in a similar role, preferably having worked with influencers, medical professionals, or beauty brands.
– Excellent organizational and project management skills.
– Strong sense of urgency and customer service orientation.
– Ability to work with busy executives and maintain a proactive approach.
– Independent, with the ability to foresee issues and take initiative.
– Strong personality with a willingness and ability to learn quickly.
– Excellent communication skills and fluency in English.
How to Apply:
If you are excited about working in a fast-paced, dynamic environment and meet the above criteria, we would love to hear from you! Please apply through this link: / 3WU9CQDBzZTw7xbq8
APPLY FOR THIS JOB:
Company: Level 9 Virtual
Name: Alice Huang
Email: