About Us:
We are looking to bring on an Operations/Executive Assistant to be an integral part of our team.
Accentuate Web Design and Marketing is a busy Web and Marketing agency of 16+ years. We support a wide range of clients in web development and marketing strategy with a growing passionate team.
Our web development agency is committed to fueling the growth and success of the businesses we support. We deliver cutting-edge digital solutions tailored to their specific needs, we empower our clients to thrive in the ever-evolving online landscape. Through continuous support and guidance, we strive to build enduring partnerships that propel their businesses forward.
Who we are looking for:
We are looking for an executive assistant with excellent written and verbal communication skills, who will work alongside our CEO & Project Manager to ensure our client’s & team receive a world class experience.
This is a remote role that would ideally suit someone who is looking to grow with a company for years to come. We are looking to start this position as FULL-Time (40 hours per week); you should be available 9-5, 5 days a week & able to work in the Australia/Sydney (AEST) Time Zone, with some out of hours support for urgent enquiries.
Responsibilities:
•Manage Leadership Teams Inbox & Calendar: responding to emails, making introductions, sending meeting follow-up emails, highlighting priorities/action steps, booking appointments, inputting schedules ,etc.
•Pull Data to Support Project Manager: Pull reports to evaluate projects with Director, create monthly workload/attendance summaries to present to the Project Manager, report on timelines/sticking points for projects
•Support with Project Delivery: Ensure that all projects are completed on time, within budget, and to the highest quality standards, as measured by client satisfaction rates, project deadlines met, and project budgets achieved.
•Maintaining Client Happiness: Ensure all emails & support requests from clients are answered and assigned to the appropriate team member if you are unable to answer.
•Support Operational Growth & Team Happiness: Manage daily operations tasks, including investigating issues, following up with invoices, scheduling and reporting on team reviews, tracking team attendance/workload, and maintaining proper process documentation.
•Process Improvement: Implement and refine processes and tools to improve efficiency, accuracy, and overall quality of project delivery. Create necessary SOPs
Experience
You should not be new to any of the above responsibilities and have incredible attention to detail. You are independent & complete work in a timely manner with minimum supervision – easily able to keep others on track.
You must be an exceptionally organised individual who loves to proactively problem solve and create order.
You should be comfortable using:
Clickup
Zoom
Google Workspace (sheets, docs, mail, calendar)
WordPress Administration
Slack
Xero
Other software we use (experience ideal but not necessary)
Zapier
Airtable
Pipedrive/CRM
PandaDoc
Facebook + Socials
Loomly
GoHighLevel
You should also be confident enough to push back on the leadership team and express your opinion if you think the ship is heading off course. We encourage that.
NEXT STEPS:
Please APPLY HERE: /30992908/f/xhugc-14371/H6QB9ROXQJG6D3E9F7
Include the keyword “CRYSTALS” in the “anything you’d want to add?” portion of the application.
APPLY FOR THIS JOB:
Company: WB
Name: Alexys B
Email: