Executive Assistant

Job Position: Executive Assistant

Agency Name: Edge Creative

Reports Directly to: CEO

Location: Remote/Virtual

About Us:
We are a fast-growing social media marketing agency that works with med spas and aesthetic service providers to enhance their online presence, drive more leads to their practice, and increase engagement. We pride ourselves on fostering a collaborative and inclusive work environment where every team member has the opportunity to contribute to our success. As we continue to expand, we are looking for a highly organized and proactive Executive Assistant to support our CEO and help drive our projects to completion.

Job Overview:
As an Executive Assistant at Edge Creative, you will play a crucial role in ensuring the smooth operation of our projects and the success of our clients. You will be responsible for project management, client onboarding, client success, and providing comprehensive administrative support to our CEO.

Key Responsibilities:

1. Project Management

– Organize the project management board to ensure all projects are on track and due dates are appropriately assigned.
– Schedule monthly project tasks, update task boards, and assign due dates and personnel.
– Monitor project progress, address any issues or delays, and communicate status updates to stakeholders.
– Coordinate with team members to ensure project alignment and efficiency.

2. Onboarding

– Follow the Edge Creative onboarding process, including inviting clients to Notion and Slack, setting up client portals, sending welcome emails, and more.
– Conduct initial orientation sessions with clients and provide necessary documentation and resources.
– Ensure all onboarding materials are up-to-date and accessible, addressing any initial client questions or concerns.

3. Client Success

– Send call recaps to clients, schedule all meetings and shoot days, and manage ongoing client communication.
– Monitor client satisfaction, address concerns, collect feedback, and coordinate with internal teams to ensure client needs are met.
– Develop and maintain strong client relationships.

4. Administrative Support

– Support the CEO with one-off tasks such as scheduling appointments.
– Conduct research and provide information to support decision-making, assisting with special projects as required.

Requirements:

– Must be familiar and experienced using Notion
– Proven experience as an Executive Assistant or similar role.
– Excellent organizational and time-management skills.
– Strong communication and interpersonal skills.
– Proficiency in project management tools and CRM software.
– Ability to work independently and prioritize tasks effectively.
– Strong attention to detail

Why Join Edge Creative?

– Be part of an exciting growth journey.
– Work in a collaborative and innovative environment.
– Opportunities for professional development and career advancement.
– Flexible working hours and remote work options.

**To Apply:**
Please fill out this intake form to be considered: Click to view/89gLregMcUFEp9Nn9