Home » Executive Assistant and Customer Service Representative

Executive Assistant and Customer Service Representative

Date Posted —

Type of Work:
Full Time
Salary:
Php 35,000-50,000
Hours per Week:
0

Job Description

Role & Responsibilities

Organization

** Client Tracking: tracking where each client is in the process and sending follow-ups as needed.
** Email Management: managing the client emails that come in, responding and rerouting them.
** Reporting: filling out weekly and monthly marketing & cash reports.
** Marketing Support: posting blog posts, social media posts, and general marketing admin tasks.
** Calendar management: Maintain the CEO’s calendar in a thoughtful and purposeful manner, ensuring meetings contain the appropriate attendees, agenda items, and any changes are done with full consideration of a nationwide/worldwide team, spanning multiple time zones.
** Document management: upload, save, and manage documents in different folders (Dropbox, Google Drive)
** Travel: Book and confirm flights, accommodations, logistics, and make other travel arrangements
** RSVP: RSVP to events. Mark them on the calendar. Prepare for events, if needed.
** Digital paperwork: Fill in and file digital paperwork (e.g. set up new accounts)
** Reminder: Remind CEO of people we need to respond to, work deadlines, and special events, and set reminders on our calendar
** Research: Conduct market research or find information online on a topic, product, or service
** To-do list: manage our to-do list and the team’s to-do list

Presentation:

** Documents: Create and manage internal and external documents in Google doc, powerpoint, and spreadsheet
** Reports: Create, formate, and present reports on sales metrics, social media engagement, etc.
** Special Projects: Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, ** special reports, and agenda material

Contact & Document Management

** Contact list: Manage and update contact lists. Organize follow-ups for networking contacts & maintain contact details
** Expense tracking: Save receipts, upload them into expense management software, and categorize receipts for taxes and reimbursement
** Document management: Manage and update internal and external spreadsheets and documents (e.g. company documents, team goals, vendor agreements, etc.)

Skills:

** As a rockstar Virtual Assistant, you have mastered time management, organizational skills, juggling multiple priorities, decision-making, and communications skills.
** You’re not afraid to ask questions, ‘bother’ me, and reach out when you need help
** You understand the CEO’s goals and objectives in order to effectively anticipate deliverables and follow up when necessary
** You have a bias of action and love crossing things off your to-do list
** You take ownership of every assignment you are given
** You can manage multiple tasks and projects without dropping the ball or missing a deadline
** You love to turn chaos into structure, making lists and creating processes
** You are a people person and have no problem speaking to, working with others and following up until you get your answer
** You can anticipate problems and seeks solutions to save time and ease processes
** You hold yourself and others to high standards
** You have an “I’ll figure it out attitude” and love to problem solve

Requirements:

** 5+ years of experience as an assistant supporting an entrepreneur, business owner or corporate executive
** 2+ years of experience in customer support or in any customer-facing industry (e.g. retail or hospitality) is a plus
** Proficient in Google Workspace and other Tech tools such as Monday and can easily learn new tech tools
** Ability to handle confidential information and maintain discretion

Hours & Compensation:

———————————————————————————————————————————————————————————

Monday-Friday 5am – 1pm EST

$900-$1,000 USD /month
Php 35,000-50,000 / month

After 90-Days:
Generator Benefit
Internet Benefit
In-Home Helper Benefit

———————————————————————————————————————————————————————————

APPLICATION INSTRUCTIONS:

1.) If this position is interesting to you, please apply:

2.) Please send an email to with the Subject: – I am Interested in PHB :: Executive Assistant”

3.) In the body of the email, the first sentence should be: – I am Interested in – PHB :: Executive Assistant”

4.) Then, please share a couple of paragraphs describing why you’d be good for this position, and

5.) Please share a link of your resume and portfolio (don’t skip this step or we will not accept your application!).

6.) Please also include your mobile phone number (we like to text). Thank you!

View all our open positions here on Google docs: /3ITuf8a

APPLY FOR THIS JOB:

Company: Mettlence Pte Ltd
Name: Misty Williams
Email:

Skills