Executive Assistant & Community Support Coordinator

We help investors that want to shortcut their timeline to financial independence. Our mission is to raise the standard of financial literacy, investing skill and develop a healthy relationship to money.

Role
We are looking for a committed Executive Assistant and Community Support Coordinator who has strong attention to detail and loves the idea of being part of a growing community with purpose.

In this role, you will be responsible for managing and streamlining the administration of the business and community.

Tasks will include (but not limited to):
-Managing emails, calendar, and task list
-Support new member onboarding
-Monitor subscription payments
-Troubleshooting membership site access problems
-Ad hoc project support and management
-Content distribution as required across marketing channels
-Collaboration with marketing team
-Minor editing of videos and uploading/ organising /QA of the Membership Portal.
-Maintaining good file hygiene in Google drive / DropBox / Zoom and other tools
-General quality assurance tasks
-Organising member invitation to trainings/events
-Setting up email campaigns in Active Campaign
-Using and maintaining our project and task management tool (Click Up)
-Monitoring Facebook group
-Support with Event preparation and planning
-Customer journey support
-Research tasks related to events
-Lead management
-Using Canva to create simple worksheets/templates as needed

Attributes for Success
We are seeking a team member who will roll up their sleeves, dive in wholeheartedly and is passionate about supporting the growth of the business and development of the people we serve.

Attributes we are looking for include:
-Attention to detail
-Problem solver – You have a strong ability to figure things out and think creatively to solve problems independently.
-Punctual & Professional
-Ability to work autonomously with little supervision or support
-Commitment to quality & learning – You are interested in learning new tools and skills
-Proactive – You go above and beyond on tasks and hold yourself to a high standard of excellence in every project you take on. -You are able to identify gaps and act quickly to resolve them.
-Ability to prioritise and complete tasks on time
-Tech savvy – while technical skills are not essential, you are able to embrace new tools and learn them quickly
-Always want people – no matter who it is – to have the best experience.

Details:
Start Date: asap
Full time / part time considered

If you think you’re a good fit for this role, you may send your cover letter and CV with the subject EA CANDIDATE. Only applicants that follow these instructions will be entertained.