Executive Assistant & Office Manager

Are you a highly organized self-starter who is passionate about natural and sustainable living? Are you someone who is comfortable taking charge / holding people accountable and also willing to roll up your sleeves to do whatever the team needs, no matter how small the task? Does being the CEO’s right-hand person and one of the first hires at a fast-paced startup excite you? If you answered “yes” to these questions, this is the perfect career opportunity for you!

The Company:
We founded Natural Heroes to make clean, high quality, sustainable skincare products more accessible to everyone. We specialize in mostly vegan and naturally derived products. We are on a mission to open-source cosmetics, candles, soaps, and home-care goods. We believe DIY cosmetics should be as normal as making your food! We are a remote-first culture.

How You Will Make a Difference:
The “Executive Assistant & Office Manager” will be central / integral to the company’s ability to accelerate growth. The role is a unique hybrid of an executive assistant and office / business operations / project manager. Reporting directly to the founder and CEO, you will have unparalleled access to learn about all parts of the business.

Your responsibilities will include:

Executive assistant:

– Meetings: Keep time; record notes; assign and follow up on action items

– Manage CEO / team calendars and schedule team meetings / events

– Manage CEO’s inbox; occasionally communicate on behalf of the CEO

– Manage administrative and clerical tasks (e.g. contract templates, data gathering / entry, job vacancy posting)

– Manage office and facility operations remotely (e.g. ordering of supplies)

Business operations:

– Create and document team / cross-functional processes in company handbook

– Continuously identify ways to improve processes and productivity

– Research and evaluate new tools (primarily software, e.g. app integrations) to make processes more efficient and scalable

– Conduct ad hoc research

Project management:

– Oversee projects from start to finish, beginning with project profiles and ending with post-mortem recaps

– Create and manage project timelines, holding participants accountable for their deliverables

– Lead check-in / milestone meetings

– Keep stakeholders informed of progress / risks / delays

The Right Person for the Role Is:

– Dependable and willing to work hard / longer hours if needed (within reason, of course)

– Highly responsive on Slack and by email (We’re a remote-first company but expect everyone to be reachable and responsive during normal business hours)

– Highly organized and detail-oriented – You have no problem multi-tasking and staying on top of different deadlines

– Resourceful and scrappy – You’re a natural problem solver who always figures out a way to get things done

– Self-motivated – You are always looking for new ways to add value and take on more responsibilities

– A collaborative team player – You never say “That’s not my job”

– Tech savvy – You are always looking for new technology to automate / streamline processes

– Open and transparent – You do not hesitate to provide feedback and welcome feedback from your colleagues

– Willing to challenge assumptions and not afraid to voice an unpopular opinion

– Curious with a growth mindset

Experience Requirements:

– Minimum 3 year experience as an executive / team assistant and/or project manager

– Experience managing cross-functional projects and holding team members accountable

– Experience developing and streamlining business processes

– Comfort with online collaboration workspaces (e.g. G-Suite, Slack, Fibery, Notion)

– Fluency / ability to conduct business in English (C1 level)

What Do We Offer?
– A competitive salary
– Unlimited room to grow with a mission-driven organization!

To Apply, You Must:

– Be willing to work 40 hours per week
– Be comfortable conducting business in English (C1 levels)
– Submit a CV in English
– Submit a cover letter in English
– answer these questions:

1. What is your English proficiency?
2. What interests you most about this role? Be specific.
3. What are your 3 favorite workspace / project management tools and why?

We look forward to your application!