Join Our Team as a Customer Service Specialist!
Are you a passionate Customer Service Agent seeking a new and exciting challenge? Look no further! Our fashion dropshipping store, based in The Netherlands and catering to the German market, is on the hunt for someone just like you. This role is your opportunity to shine in a dynamic, fast-paced environment while working remotely.
Ideal Candidate Profile:
-A proactive problem-solver who loves to tackle customer inquiries with a smile.
-An organized multitasker who can manage emails, orders, and supply chain issues seamlessly.
-A team player who values feedback and is always looking for ways to enhance the customer experience.
Key Responsibilities:
-Promptly responding to customer emails with empathy and efficiency.
-Editing and managing orders to ensure customer satisfaction.
-Overseeing the supply chain to prevent delays and issues.
Why You’re Essential:
-You’ll be the heart of our customer satisfaction, directly contributing to the health of our business.
-Your efforts will reduce disputes and chargebacks, keeping our reputation stellar.
-Learning from customer interactions, you’ll help us refine our products and services.
Requirements:
-At least 2 years of proven customer service experience.
-Familiarity with customer service platforms (Zendesk, Reamaze, Gorgias, or Help Scout).
-Experience with Chat-GPT is a plus.
-Independent work ethic, with a knack for taking initiative and meeting goals.
-Strong communication and collaborative skills.
Who Should Apply:
-Those seeking a flexible, remote role at 40-60 hours per week.
-Individuals aged 20-30, passionate about E-Commerce and customer engagement.
-Candidates eager for potential growth into management roles.
-Team players ready to start soon and commit exclusively to our venture.
Benefits:
-Work remotely, creating your perfect work-life balance.
-Competitive salary with bonus potential for standout contributions.
-Flexible scheduling to fit your lifestyle.
-Opportunities to explore various E-Commerce roles and expand your expertise.
-Direct access to the founder and a culture focused on coaching and professional growth.
Application Process:
Ready to embark on this journey with us? Fill out the application form at /Mi9u4a3XLmswho6bA. Interviews will commence within a week.
We’re excited to meet our next team member—could that be you?
APPLY FOR THIS JOB:
Company: Forever After, LLC
Name: Marc Jan Mijnheer
Email: