About DRINI Brands:
We are a dynamic and fast-growing eCommerce business specializing in a range of products across various platforms including Amazon FBA and Shopify. Our mission is to deliver top-quality products and exceptional customer service. We are looking for a dedicated and versatile Virtual Assistant to join our team and assist the CEO with daily tasks, administrative duties, and customer support.
KEY RESPONSIBILITIES:
**Administrative Support:**
– Manage emails, calendars, and appointments for the CEO.
– Prepare and organize documents, reports, and presentations.
– Handle data entry and maintain accurate records.
– Coordinate and schedule meetings, both internal and external.
**Customer Support:**
– Respond to customer inquiries and resolve issues in a timely manner via email, chat, and phone.
– Process orders, returns, and refunds efficiently.
– Monitor and manage customer feedback on various platforms.
– Maintain a high level of customer satisfaction.
**eCommerce Management:**
– Assist with the management of our Amazon FBA and Shopify stores.
– Monitor inventory levels and coordinate with suppliers to ensure timely restocking.
– Conduct market research to identify trends and opportunities.
– Assist with the creation and optimization of product listings.
**CEO Assistance:**
– Provide daily support to the CEO, helping with task prioritization and time management.
– Conduct research and compile information for decision-making.
– Assist with personal tasks and errands as needed.
QUALIFICATIONS:
*Experience:*
– 3+ years of proven experience as a Virtual Assistant, Executive Assistant, or in a similar role.
– Extensive experience and proficiency with Amazon FBA ecosystem and Amazon Seller Central
– Extensive experience with eCommerce platforms, particularly Shopify.
– Strong understanding of online retail, customer service, and administrative processes.
*Skills:*
– Excellent organizational and time management skills.
– Very good English language skills, both written and spoken.
– Strong communication skills, both written and verbal.
– Proficiency in Microsoft Office Suite and Google Workspace.
– Ability to multitask and work independently in a fast-paced environment.
– Big Plus: Proficient with ChatGPT, ManyChat, , Klaviyo, and other important related tools.
*Attributes:*
– High level of professionalism and confidentiality.
– Detail-oriented and proactive.
– Adaptable and quick to learn new tools and processes.
– Strong problem-solving abilities and customer-focused mindset.
WHAT WE OFFER:
– Competitive salary.
– Paid Philippines holidays.
– 13th month salary.
– Health benefits.
– Opportunity to work with a talented and passionate team.
– Creative and supportive work environment.
– Opportunities for professional growth and development.
– Remote work, providing a balance between work and personal life.
HOW TO APPLY:
If you’re ready to take on a rewarding role and help drive our eCommerce success, we’d love to hear from you! To apply, please follow the steps via:
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We look forward to hearing from you!
Leon
DRINI Brands
APPLY FOR THIS JOB:
Company: Volyat Consulting Agency
Name: Leon
Email: