GOSAFI is seeking top candidates for the Experienced Medical Virtual Assistant position to support clinics and hospitals in the United States. The ideal candidate will have a robust background in the medical field, excellent communication skills, and the ability to manage various administrative tasks efficiently.
Key Responsibilities:
– Record details of new patient admissions and referrals.
– Oversee the scheduling of appointments, managing changes such as cancellations and rescheduling for both patients and healthcare providers.
– Enter patient data, medical records (including CPT, ICD-10, HCPCS codes), and billing information into EMR/EHR systems.
– Assist in processing insurance claims, verifying patient insurance details, and handling billing inquiries, concerns, and documentation.
– Address incoming patient inquiries, offering assistance and guiding them to the appropriate healthcare provider.
– Assist in the analysis of healthcare data, compiling reports, and maintaining records.
– Ensure adherence to HIPAA regulations, uphold privacy standards, and maintain patient confidentiality.
– Arrange for the transfer of medical records to various departments, healthcare providers, and professionals as instructed by the Managing Physician.
– Perform additional tasks as required.
– Set up and confirm patient appointments, ensuring all necessary pre-appointment instructions and information are communicated.
– Answer phone calls and respond to patient inquiries promptly and professionally.
– Verify patient insurance details and obtain prior authorization for procedures and treatments.
– Handle prescription refill requests and coordinate with pharmacies as needed.
– Perform additional tasks as required
Qualifications:
– Bachelor’s degree in a medical field or related pharmaceutical industry.
– Minimum of 1-year experience as a Virtual Medical Assistant.
– Exceptional English communication skills, both written and verbal, reaching at least C1 proficiency.
– Thorough comprehension of medical terminology and procedures.
– Proficiency in navigating EHR/EMR systems and adept at troubleshooting common technical issues.
– Knowledgeable about healthcare privacy regulations.
– Demonstrates strong interpersonal abilities.
– Robust organizational and time management skills, with meticulous attention to detail.
– Technologically adept, and familiar with contemporary tools such as desktop sharing, cloud services, and VoIP.
– Available to work the night shift.
– Technical Requirements:
– USB Headset
– Functional Webcam
– Functional Computer
– Internet Service with a minimum speed of 25 Mbps via cable connection
Benefits:
– Comprehensive Health Insurance Coverage (HMO)
– Performance-Based Incentive Programs
– Embracing an Inclusive Workplace Culture
– Continuous Upskilling and Development Opportunities
– Full Work-From-Home Arrangement
– Dedicated and Supportive Team Environment
– Pathways for Professional Advancement
– Engaging and Enjoyable Work Atmosphere
How to Apply:
Interested candidates are encouraged to submit their resume which includes 3 previous employers under character reference & their active contact information and a cover letter detailing their relevant experience and why they are a perfect fit for this role & send them to
Join us at GOSAFI and be a part of a team that is making a difference in the healthcare industry!
APPLY FOR THIS JOB:
Company: Hilux Media
Name: Ayni Nur
Email: