Experienced Virtual Assistant for Etsy Store Management

Are you an experienced Etsy store manager seeking a new opportunity to excel? We are in search of a highly skilled Virtual Assistant with a proven track record in Etsy store management. If you have the ability to communicate effectively with suppliers, handle order processing, manage tracking information, and provide top-notch customer support, we want to hear from you!
Key Responsibilities:
Supplier Communication: Maintain clear and efficient communication with our suppliers through Skype, ensuring orders are forwarded promptly and accurately.
Order Tracking: Receive and upload tracking numbers for Etsy orders, keeping customers informed about the status of their purchases.
Data Management: Utilize Excel or Google Sheets to download orders from the store, edit CSV files as needed, and efficiently transmit orders to our suppliers.
Customer Support: Handle customer inquiries and support requests, addressing any concerns or questions professionally and promptly.
Qualifications:
Etsy Experience: Proven experience in Etsy store management or e-commerce operations is required.
Language: Fluent in English to provide good customer service and be able to understand tasks.
Skype Proficiency: Strong command of Skype for supplier communication.
Data Skills: Proficiency in using Excel or Google Sheets for data management.
Include the word banana in your application when you have read this.
Organizational Skills: Excellent organizational and time management skills.
Communication: Effective communication and customer service abilities.
Attention to Detail: Meticulous attention to detail and commitment to delivering high-quality work.
Self-Motivation: Self-motivated and able to work independently.
Adaptability: Eager to learn and adapt to new tasks and challenges.
Flexibility: Working a few hours on weekends is required for customer support.
Why Join Us:
Opportunity to play a pivotal role in the growth of exciting Etsy stores.
Flexible work schedule with the ability to work remotely.
Competitive compensation and potential for growth within the role.
If you are an experienced and dedicated virtual assistant with a strong background in Etsy store management, we encourage you to apply. Help us maintain exceptional service for our customers and optimize our operations by becoming a valuable member of our team.
To apply, please submit your resume and a brief cover letter outlining your relevant experience and skills.