Female General Virtual Assistant

Position Overview:

We are looking for a detail-oriented and proactive Virtual Assistant who is fluent in English, proficient in multitasking, adept at drafting well-written emails, highly organized, and an expert in Excel sheets and Google Docs. The successful candidate will play a crucial role in our day-to-day operations, handling various tasks such as emailing clients, following up on inquiries, gathering documents and records, qualifying leads, reviewing applications, maintaining accurate records in our CRM system, and creating lead trackers for marketing purposes.

Responsibilities:

• Communicate effectively with clients via email and ensure timely responses to inquiries and requests.
• Gather and organize documents and records as needed for client transactions and projects.
• Qualify leads to determine their suitability for our services.
• Review applications and documents submitted by clients, ensuring all necessary information is provided.
• Maintain accurate and up-to-date records in our CRM system, making notes and updates as necessary.
• Create and maintain lead trackers to monitor marketing efforts and track client interactions.
• Assist with ad-hoc administrative tasks as assigned by the management team.
• Design and create engaging newsletters to keep in contact with leads and nurture client relationships.
• Collaborate with the marketing team to develop content ideas and themes for newsletters.
• Utilize email marketing platforms to distribute newsletters and track engagement metrics.
• Stay up to date with industry trends and best practices in email marketing to ensure newsletters are effective and impactful.
* Help with social media (Facebook/IG/Pinterest) and content creation

Requirements:

• Fluent in English with excellent verbal and written communication skills.
• Proven ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Expertise in Microsoft Excel and Google Docs, with the ability to create and manipulate spreadsheets and documents.
• Previous experience in a virtual assistant or administrative role is preferred.
• Familiarity with CRM systems and lead management software is a plus.
• Ability to work independently with minimal supervision and collaborate effectively with remote team members.
• Proficient in Microsoft PowerPoint and all Microsoft Office applications, with the ability to create professional presentations and documents.
• Access to stable and secure internet connection to ensure consistent communication and workflow.