Job Title: Financial Modeling and Technical Support Specialist
Company: ProjectionHub –
Location: Remote
Working hours: 8 am to 5 pm EST
About ProjectionHub
ProjectionHub is a leading financial modeling company established in 2012, specializing in providing entrepreneurs with industry-specific financial projection spreadsheet templates. With a vast array of 100+ templates, we empower startups, small businesses, and freelancers to create robust financial projections, assisting them in their quest for investor and lender funding. As a small, dedicated team of 4, we emphasize collaboration, innovation, and exceptional customer service.
Position Summary
We are seeking a full-time Financial Modeling and Technical Support Specialist to join our team. This dynamic role involves creating new financial projection templates, enhancing existing ones, providing technical customer service, troubleshooting and fixing spreadsheets, answering advanced technical inquiries, providing straightforward consulting for clients, and making strategic template recommendations for intricate requests. Reporting directly to the business owner and CPA, you will play an integral role in shaping our company’s future growth and success.
Responsibilities
Design and build new industry-specific financial projection spreadsheet templates.
Design and build other small business financial management template tools
Update and improve existing templates, enhancing functionality and user experience.
Address technical customer service requests promptly and professionally.
Troubleshoot and resolve spreadsheet issues and errors experienced by customers.
Answer complex technical questions, guiding customers in the usage and features of our spreadsheets.
Undertake simple consulting projects, providing valuable insight and guidance to our clients.
Assist our CPA with more complex consulting projects, including with building, trouble-shooting, and proof-reading parts of custom models.
Recommend appropriate templates to potential customers, particularly for complicated requests.
Qualifications
Although not all of these qualifications are required, the strongest candidates will have many of the following qualifications:
Education or background in accounting, with knowledge of US GAAP and / or IFRS.
Familiarity with and ability to create basic interlocking & balanced financial statements, including income statements, cash flow statements & balance sheets.
Proven experience in financial modeling and spreadsheet creation.
Proficient in Microsoft Excel and Google Sheets including the ability to:
Create & edit multi-sheet models
Write and understand complex nested formulas including:
– If, SumIf, CountIf
– SumProduct
– Index, Match
– Lookups
– Array formulas
– IfError
– Min, Max
Write and use simple macros for formatting in Excel.
Strong problem-solving skills and ability to troubleshoot technical issues.
Exceptional customer service skills with the ability to explain complex concepts in a clear, concise manner.
Experience in a consulting role is highly desirable.
Excellent communication and collaboration skills.
Detail-oriented with strong analytical abilities.
Able to thrive in a small team environment and handle multiple tasks simultaneously.
APPLY FOR THIS JOB:
Company: Thorington Corporation
Name: Adam Hoeksema
Email: