At The Somatic School, we’re beginning to build our extraordinary operations team.
This is a rare opportunity to join a small (<15 people), profitable and growing company that’s achieving great things and making a meaningful impact in the world. About the role: Our company has seen tremendous growth in the last couple of years and we're now looking for someone to help us continue to deliver a supreme quality service for our participants. We are seeking a responsive, adaptable, and detail-oriented individual to join our team. We offer a rare career opportunity for the right candidate. You will be a true member of the team and will have opportunities to personally learn and develop, progressing with the business as it grows. To do well in this position, you will be highly accurate and efficient, a quick learner, a critical thinker, and a proficient English speaker/writer. The salary is very competitive and we offer good career prospects. You’ll also receive bimonthly pay. About The Somatic School: At The Somatic School we’re on a mission to help coaches access the wisdom of their bodies to become more confident, well-rounded helping professionals. Most coaching frameworks focus on the thinking mind, ignoring what the body is trying to communicate. The Somatic School teaches a body-and-mind-as-one approach to coaching. By helping coaches learn a powerful body-oriented framework they are able to help their clients become wholly themselves and feel fully alive. We are the UK’s first ICF accredited somatic coach training school and have a diverse community of coaches from all around the world. Check us out at: / JOINING THE SOMATIC SCHOOL: We’re looking for people who fit our values. 1. Joy in Service: In giving we receive Everything we do is in service of creating uncommonly beautiful experiences for our participants. We believe these experiences don’t just benefit the participants, but everyone involved – now and in the future. When the act of service itself is a joy, everybody wins. 2. Generosity of Spirit: In receiving we give At The Somatic School we believe that the spirit with which we receive other people has the power to support genius or diminish it. How can we be a generative presence in our interactions to bring out the best in each other? Every encounter counts. 3. Humility: Beginner’s mind At The Somatic School we recognise there is no one way, no one has it all figured out, and we are always learning. We are open-minded, hungry for feedback, and ask for help when we need it. We believe the best leaders follow, so we lead with curiosity. 4. Professionalism: Three Ps in a pod At The Somatic School we recognise the extent of our impact. Punctuality: We’re on time because it sets the tone. Preparation: We come prepared so we can be present and contribute. Presentation: We’re mindful of the aesthetic, pace and tone of everything that we do because everything is a communication. 5. Response-ability: If it isn’t resonant, it isn’t right For us, response-ability means listening for the feeling of inner rightness. We don’t proceed unless it feels like a fit. If it doesn’t feel right, we pause and check-in, speaking truthfully with care and curiosity for ourselves and each other. Response-ability is our responsibility. 6. Inclusion: No person (or part) left out All are welcome and all parts of all people are welcome too. Whether spiritual or secular, scientist or creative – you’re welcome here. Regardless of socio-economic background, ethnicity or culture – you’re welcome here. Good to go or ready for rest; a great success or a struggling mess; mad, sad or glad – it’s welcome here. 7. Simplicity: When it stops being simple, stop. Simple. At The Somatic School less is more. We begin everything with simplicity in mind. The more time we spend on something, the simpler it should become. If it’s not simple, we stop and simplify. 8. Permission to Play: Messy, Magic, Human We are willing to show our soft, authentic underbelly and create an environment where others feel safe to do the same. When we do, others observe that there is permission here to be imperfect, to be human, to learn and grow – and be celebrated in the process. We don’t just ‘say’ these are our values. We live by them and use them all the time – to recruit the right people, manage individual performance, recognise good practice, and make decisions. IS THE ROLE RIGHT FOR YOU? If you answer ‘Yes’ to all the below, this role is perfect for you! – Would you like to work in a fast growing coach training provider? – Are you keen to work remotely? – Do you have access to excellent, stable internet connection? – Do you have meticulous attention to detail? – Are you motivated to play a key role in creating exceptional customer service? – Are you highly organised and driven by operational excellence? – Do you thrive working in a small, well knit team? – Are you proficient at communicating in verbal and written English? RESPONSIBILITIES: – Drafting emails and handling business communications – Sort and filter incoming “info@” emails to relevant team members – Interfacing with customers – Managing a calendar of events – Updating and sending marketing emails and event reminder emails – Executing on batch actions, such as tagging contacts or sending campaign emails to groups/segments – Setting up automated workflows – Improving automations and email campaigns – Updating email templates with new dates, calendar events, and contact details – Downloaded from Zoom and Upload them to Vimeo – File management – Responding to email queries and requests from customers about attendance, transfers, dates/times, Zoom links etc. – Creating spaces on our dedicated community platform, , for training and for other events – Creating participant lists for each training weekend – Creating the training calendars for the monthly intakes – Populating and maintaining Team schedules – Updating the sales funnel conversion data spreadsheet (Google Sheets) – Updating the website – Emailing new customers invoices – Follow up customers for failed auto-debit transactions on Paypal and Stripe – Prepare payment run for suppliers and freelancers on Wise – Process customer refunds on Stripe – Fielding cancellation requests and processing these on Xero as required We are recruiting and hiring smart, responsible, and hard working people from all over the world to join our remote team. We support all of our staff members with training, management, and other resources so that they are always enabled to do their jobs to the best of their ability and so that they are as happy as possible in their roles. REQUIRED SKILLS: – Minimum 2+ years of administration experience – Competent managing Keap (formerly Infusionsoft) – expert preferable – Excellent attention to detail. Must be meticulous. – Coordination skills – A holistic thinker (looks are the entire picture) – Good communication and interpersonal skills – Warm, friendly and attentive customer service – Highly organised and detail-oriented – Learns from mistakes and always improving – Tech savvy – Team oriented and flexible – Great attitude and work ethic – Excellent time and workload management skills – Proactive and demonstrates initiative – Willing to ask clarifying questions – Enthusiastic with a positive attitude – Enjoys helping others and follows instructions well – Self-motivated, independent, and stable PREFERABLE SKILLS: – Experience using Xero – Critical thinking, evaluation and analytical skills – Fluent English WHAT WE’RE OFFERING: We strive to make The Somatic School the best place to work. We are doing this by cohering around an inspiring vision to pioneer a new wave in the coaching industry, building a great diverse team, encouraging sustainable working practices (including valuing rest alongside results), having fun, and building a culture like no other. “Working at The Somatic School is a joy! There’s high support and high challenge. All ideas are welcome.” — Paul (Course Trainer) “Here you get to discover more parts of yourself whilst working with great people who truly lead their personal and work life from the heart” — Cecilia (Community Support) “This is somewhere that supports an embodied, playful, genuine experience of life for all that connect with it” — Mariss (Tech Host) “Nourishing and fulfilling: a supportive community breaking new ground “ — Sam (Programme Lead) Salary : £500GBP/Month Work hours: 40 hours/week 5:00pm-1:00am (Philippine Time) or 9:00am to 5:00pm (UK Time) Monday to Friday Benefits: – Competitive salary. – Work remotely. As long as your internet connection is excellent and you’re able to collaborate when needed, you’re free to work from any location you wish – Holiday and sick pay (PTO) – 13th Month pay – Ongoing training (both technical & soft skills) – Part of a team – Variety of work – Great growth potential – Customer interaction – Immediate start HOW TO APPLY? Follow the link below to submit your application: /TheSomaticSchool/admin-assistant-the-somatic-school
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Company: BruntWork
Name: Nathan Blair
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