I’m the founder of The Somatic School. We’re on a mission to help people live fuller, more integrated lives. We do this by helping professional life coaches incorporate “somatic” (mind-body) approaches to work with the body’s intelligence in a coaching context.
Our company has seen tremendous growth in the last couple of years and we’re now looking for someone to strengthen the backbone of the business so we can do bigger and better work in the world.
The Somatic School is seeking an Administrative Assistant who is driven by operational excellence. It is a vital role that requires meticulous attention to detail, holistic thinking, and adaptability. We offer a rare career opportunity for the right candidate. You will be a true member of the team and will have opportunities to personally learn and develop, progressing with the business as it grows.
To do well in this position, you will be highly accurate and efficient, a quick learner, a critical thinker, and a proficient English speaker/writer. The salary is very competitive and we offer good career prospects.
Check us out at:
RESPONSIBILITIES:
– Drafting emails and handling business communications
– Sort and filter incoming “info@” emails, forwarding to relevant team members as required
– Interfacing with customers
– Managing a calendar of events
– Updating and sending marketing emails and event reminder emails
– Executing on batch actions, such as tagging contacts or sending campaign emails to groups/segments
– Setting up automated workflows
– Improving automations and email campaigns
– Updating email templates with new dates, calendar events, and contact details
– Downloading recordings from Zoom and uploading them to Vimeo
– Documenting processes on AirManual
– Google Drive file management
– Responding to email queries and requests from customers about attendance, transfers, dates/times, Zoom links etc.
– Creating spaces on our dedicated community platform, , for training and for other events
– Creating a register of participants for each training weekend
– Creating the training calendars for the monthly intakes, planning the dates across the full 6-month course
– Populating and maintaining training schedules for our Trainers and training support team
– Updating the sales funnel conversion data spreadsheet (Google Sheets)
– Updating the website
– Emailing new customers invoices
– Contacting customers regarding failed auto-debit transactions on Paypal and Stripe and following up
– Prepare payment run for suppliers and freelancers on Wise
– Process customer refunds on Stripe
– Fielding cancellation requests and processing these on Xero as required
REQUIRED SKILLS:
– Minimum 2+ years of administration experience
– Competent on Keap (formerly Infusionsoft) – preferably expert
– Excellent attention to detail. Must be meticulous.
– Coordination skills
– Able to create simplicity and order from complexity
– A holistic thinker (looks are the entire picture)
– Good communication and interpersonal skills
– Warm, friendly and attentive customer service
– Highly organised and detail-oriented
– Learns from mistakes and always improving
– Tech savvy
– Team oriented and flexible
– Great attitude and work ethic
– Excellent time and workload management skills
– Proactive and demonstrates initiative
– Willing to ask clarifying questions
– Enthusiastic with a positive attitude
– Enjoys helping others and follows instructions well
– Self-motivated, independent, and stable
PREFERABLE SKILLS:
– Experience using Xero
– Critical thinking, evaluation and analytical skills
– Fluent English
WORK HOURS:
40 hours/week
5:00pm-1:00am (Philippine Time)
or 9:00am to 5:00pm (UK Time)
Monday to Friday
WE OFFER:
– Full-time work-from-home position
– Holiday and sick pay (PTO)
– Bi-monthly pay
– 13th Month pay
– Ongoing training (both technical & soft skills)
– Immediate start
– Part of a team
– Variety of work
– Great growth potential
– Customer interaction
We are recruiting and hiring smart, responsible, and hard working people from all over the world to join our remote team. We support all of our staff members with training, management, and other resources so that they are always enabled to do their jobs to the best of their ability and so that they are as happy as possible in their roles.
HOW TO APPLY?
Follow the link below to submit your application:
/TheSomaticSchool/admin-assistant-the-somatic-school
We’re looking forward to hearing from you.
Nathan
The Somatic School
APPLY FOR THIS JOB:
Company: BruntWork
Name: Nathan Blair
Email: