Full-time Admin VA with Customer Service and Social Media Management Experience

Hi there!

We’re looking for a Full-time Admin VA with Customer Service and Social Media Management Experience

Please only apply if you have at least one year of relevant experience in Admin Virtual Assistance, Customer Service and Social Media Management

Bonus: Experience in Home Service Industry – Plumbing and Drain

We’re looking for someone with experience on:

Administrative Assistance:
-General administrative tasks
-Proficient in creating SOPs (Standard Operating Procedures)
-Email management
-Calendar management
-Appointment setting
-Making bookings, including flights, accommodations, and transportation
-Meeting coordination: arranging meetings, preparing meeting agendas, and taking meeting minutes
-Data entry: updating and maintaining databases or spreadsheets
-Organizing digital files and documents for easy access and retrieval
-Drafting and formatting documents, reports, presentations, and other business materials
-Utilizing CRM (Customer Relationship Management) software (e.g., Housecall Pro)

Customer Service:
-Handling incoming calls and messages
-Providing customer support: Assisting and supporting clients or customers via calls, email, or chat
-Handling bookings
-Managing billings and service quotations
-Handling invoices

Social Media Management:
-Assisting with social media accounts, including scheduling posts and engaging with followers
-Suggesting strategies for social media marketing

Tools:
-CRM Housecall Pro
-Microsoft Office
-Google Suite
-Social Media Platforms

Qualities/Requirements:
-Jack/Jill of all trades
-Excellent Spoken and Written English
-Proactive
-Problem Solver
-Highly Organized
-Proven success as a trusted right hand man/woman
-Detail-oriented
-Self-Sufficient
-Intuitive

This is in CST
This is a full-time job.

To get an interview please send to Click to view (Exact email subject: MCDO) the following:
1. Summary of your work experience. Please include if you have experience with administrative tasks and client phasing interactions.
2. PDF copy of your Resume/CV
3. Quick introduction of yourself via voice recording
4. Sample work or portfolio
5. List of Reference from a most recent English speaking client
6. Screenshot of your Internet speed and Computer specs.
7. PDF copy of DISC test results. Use this link for the test – Click to view/disc/ (Please include what personality the test identified you as) Please do not send me other DISC results, only from the one you took from that link.

Thank you and please complete submitting all of the requirements.