Full time Assistant Property Manager

Customer Service – Assistant Property Manager Required for a growing Property Management Company

If you have experience working in administrative roles in property rental maintenance, home construction, or building supplies, a great attitude and exceptionally organized, customer service oriented with experience providing administrative support such as handling resident relations, collecting rent, doing basic bookkeeping for upkeep, organizing property viewings and overseeing facility maintenance in a professional office setting and want to work in a great team environment, we want to talk to you.

We are family run residential property management company based out of the USA on the east coast. We are growing and looking to add to our remote team members. We are not a huge corporation or a call center just looking for someone to answer phones. We are looking for high quality team members to make an impact on the business.

The company specializes in single family residential rentals, condos, town homes, and multi-family units in the Indianapolis area. We are extremely passionate about real estate and providing the best customer service around. We treat every property like it is our own. This is a full-time position, Monday through Friday overseeing the coordination and administration of our leasing and maintenance department.

Assistant Property Manager

Position Requirements (inclusive of but not necessarily limited to the following)

• Addressing and resolving residents’ questions, concerns, and complaints in a timely manner
• Schedule property viewings
• Create a report for delinquencies and debt collection
• Complete the lease renewal process, including the creation of leases and communication with tenants and owners
• Reporting any problems or issues to the property manager
• Process utility payments on behalf of the owner
• Accounts payable data processing
• Accounts receivable follow-up
• Quality assurance task
• Available to work 8:30am – 5:30 pm Eastern Time Zone
• Must have reliable internet access
• Must have good phone and English speaking skills

Required Experience

• Administrative or clerical experience in office environment, preferably in property management, real estate or construction industry, but all strong candidates will be considered
• Must have good customer service and people skills
• Customer service oriented with good business sensibilities
• Self-motivated with ability to prioritize
• Sense of urgency when completing task
• Proficient with Microsoft Word and basic Excel skills for basic spreadsheets
• Must be detailed oriented & very organized
• Strong oral and written communication skills