Perks:
– You can work wherever you want. No need to come to an office.
– You can work as much as you want. You will get paid for the extra hours you work.
– You will receive bonuses based on your performance. 🙂
Our company sells tools & equipment for mechanics across Canada and the United States. We’re currently a small team of 5 people. I’m from Canada, and the rest of the team comes from across the globe.
We’re looking for someone who is proactive and customer service oriented. Also, we want someone honest, has a strong work ethic and values integrity.
Daily Tasks:
– Handling phone calls and chats
– Resolving customer concerns by providing appropriate solutions promptly
– Adding products to our Shopify store
– Various operational and administrative tasks (we will give you more tasks as you learn)
Qualifications:
– Work from Monday to Friday from 8 AM to 5 PM EST
– Familiarity with Amazon and Shopify
– Fluent in written and verbal English with a neutral accent
– Has 1+ years of experience in customer service within e-commerce
– Excellent computer skills (proficiency in MS Excel/Google Sheets is preferred)
– Strong problem-solving skills
– Excellent interpersonal and communication skills
– Can maintain a positive composure when responding to customer inquiries and concerns
– Can work with minimal supervision but still deliver great output
– Familiarity with G-Suite, Gorgias and Slack is a plus!
To apply, write “The Mechanic’s Toolbox” in the subject line. Your application must also include the following:
1. A link to the speed test result of your internet provider. Please test using this:
2. A maximum of one-minute voice message introducing yourself and briefly explaining why you’re the best candidate for the position. Please record your voice using and send us the link to your voice message.
3. A link to your resume
If you get shortlisted, we’ll schedule you for an interview. Don’t worry; it won’t be a stressful interview. We just want to know more about you and see if we would be a good fit for both of us.
APPLY FOR THIS JOB:
Company: MPR Tools & Equipment Inc
Name: Jessee Bourque
Email: