Full-Time Insurance Virtual Assistant (Personal Lines)

We seek a full-time, dedicated, and versatile virtual assistant to handle the following:
• Personal lines insurance-related tasks such as quoting, create submissions and monitor pending cancellations.
• Outbound/inbound phone calls
• Document filing

Requirements:
• MUST be willing to work full-time with no other commitments from other companies.
• MUST have at least 6 months of virtual assistant experience working with a U.S.-based company/client.
• MUST have customer service experience.
• MUST have own laptop/desktop with dual monitors and reliable internet.
• MUST have own web camera and headset.
• Can work from Monday to Friday at 8am to 5pm US Time.

Qualifications and Skill sets:
• Demonstrates clarity and professionalism in written and verbal communication.
• Provides excellent telephone and email support and has a strong customer service orientation.
• Proactive learner and capable of being independent in problem-solving.
• Maintains accurate records, prioritizes tasks effectively, and manages deadlines meticulously.
• Demonstrates eagerness to learn, with a strong ability to follow instructions and quickly grasp new processes.
• Knowledge of insurance and prior experience with Newton is a plus but not required.

What’s in it for you:
• This is a full-time remote work. Enjoy the flexibility and convenience of working from the comfort of your own home.
• Start at a competitive hourly rate of $4 with an automatic raise after 6 months.
• A consistent work schedule with fixed weekends off and paid time off.
• Health coverage benefits through an HMO.
• A yearly evaluation with the potential for a salary increase.
• Earn an additional 13th-month check bonus each December.

To apply, kindly send the following:
– your resume (please send it as a link)
– a quick summary of your virtual assistant experience
– your top 5 personal characteristics
– tools you are familiar to use in insurance