This is a full-time, home-based position. (PLEASE READ THE ENTIRE AD AND FOLLOW THE INSTRUCTIONS PROVIDED)
***Failure to follow any of the instructions/steps above will result in application disqualification.
Monthly rate: P25,000 (starting) + commission
Work Schedule: US Hours (40 hours a week at least)
with Healthcard benefit
If you are AMAZING at customer support and love a fun, collaborative, engaging workday helping people with amazing supplements transforming their lives, let’s talk!
Peak Biome is experiencing rapid growth, and we’re expanding our customer service team.
We’re looking for people with a minimum of 1-year of customer service experience.
Here are a few MUST-HAVE qualities we’re looking for…
* Can think independently and solve problems quickly
* Is organized and a fast learner
* Is articulate in English
* Loves to interact with people
* Has excellent attention to detail
* Can learn to solve problems on their own with limited help
* Can multi-task and operate more than one customer service program at a time
* Can follow directions and stick to the procedures/systems we have in place
* IS NOT LAZY and can keep focused even while working from home
* Can work during weekends
***Attitude MUST-HAVES***
* You must be able to work independently and learn on your own as long as given access to training materials
* You must be professional at all times
* You must be trustworthy
* You must be punctual when it comes to deadlines and meetings
* You must be a team player
Having knowledge and experience with the tools below is a Plus but not mandatory:
* Clickbank
* Konnektive
* Freshdesk
* Freshcaller
The minimum requirement for computer specs:
* i3 8th gen or i5 8th gen, 8GB RAM or more. You need to already have this type of computer specs before applying. A computer with lower specs than the minimum specs mentioned may not work.
* You must own a noise-canceling headset.
* Internet connection: MUST BE STABLE for taking calls. You MUST have a RELIABLE backup. (at least 10 Mbps)
* Must live in an area with zero to a minimum and rare power outages. You MUST have a RELIABLE power source backup.
* MUST HAVE A NEUTRAL ENGLISH ACCENT.
* Must have a quiet workplace.
If you’re reading that and thinking, “wow, that sounds exactly like me!” We would love to hear from you.
Suppose it doesn’t, no worries! We’re only seeking candidates who immediately fit into our company and culture.
**If you’d like to apply, please send an email to and with the subject line: “CS Rockstar – (Put the sum of 3 and 5)
In your application, please include
* Resume (including references – manager, supervisor, or team lead)
* IMPORTANT: A 1-3-minute audio recording (via Vocaroo) with you telling us something personal (not work-related) about yourself so we can get to know you more. In the recording, please say “Hi, Peak Biome!” (pronounced as peek bai·owm) and tell us something personal about you and your answer to the questions below:
* What type of employee are you?
* What is your pet peeve?
* What do you do in your free time?
* Screenshot of your computer’s specs.
* Picture of your workstation
* Link to your internet connection’s result. (NOT SCREENSHOT)*
* Screenshot of your DISC assessment result – you can take the test using this link – /free-disc-test/
APPLY FOR THIS JOB:
Company: Focus On Force
Name: Mark
Email: