Full-time Short-term Rental Manager

We’re looking for a full-time Short-term rental manager!

Please do not apply if you do not have at least one year relevant experience in short-term property management.

We’re looking for someone with experience on:

• Short-term rental properties
– OwnerRez
– Pricelabs

• Mid-term rentals
– Furnished Finder
– Corporate Rentals
– Check and respond to messages

• Customer service
• Marketing (bonus experience)
• Cross check Revenue and make sure it is being deposited with VRBO and listings
• ChatGPT – Can get some prompts set up around property – Look for marketing campaigns

Tasks:

1. Communicate with guests and prospective guests, answering questions and solving issues, making sure all guests experiences are smooth. Know how to troubleshoot before calling for help.
2. Communicate with housekeepers and other vendors when needed (handyman, contractor, plumber, exterminator, etc.)
3. Pay bills – garbage, housekeepers, water, electricity, handyman, etc.
4. Make sure that cabin has enough supplies. If not, reorder.
5. Renew license (1x/yr).
6. Write reviews on Airbnb/Vrbo.
7. Make marketing materials on Click to view
8. Come up with marketing material and post on Instagram/TikTok/Facebook.
9. Answer on FB groups.
10. Post FB adds.
11. Follow up on periodic cabin inspections.
12. Do some research for services and compare prices when needed.
13. Shop, compare price and communicate with vendors for any services (repair, replacement, remodeling, etc)
14. Research and make house guides, and recommendations to guests, according to their interests.
15. Check and answer emails regarding the properties.
16. Update house guides.
17. Anticipate problems, instead of remediating. For example, know to periodically check on the cameras and automated lock and ask for cleaner to change batteries
18. Daily reporting at end of the day. Report which tasks were done, issues and outcomes.

Softwares and Tools:
– OwnerRez
– Airbnb
– Pricelabs
– Vrbo
– Canva
– Facebook and Facebook ads
– Instagram
– Tik Tok
– Chat GPT
– Whatsapp
– Asana
– Click to view

Qualities/Requirements:

– Able to work independently
– Creative
– Excellent time management skills
– Highly-organized
– Detail-oriented
– Excellent spoken and written English

This is in Eastern Time (ET).
This is a full-time job.

To get an interview please send to Click to view (Exact email subject: STR) the following:
1. Summary of your work experience. Please highlight if you have experience in Marketing.
2. PDF copy of your Resume/CV.
3. A screenshot of your internet speed.
4. A voice recording of a quick introduction of yourself.
5. PDF copy of DISC test results. Use this link for the test – Click to view/disc/ (Please include what personality the test identified you as) Please do not send me other DISC results, only from the one you took from that link.

Thank you and please complete submitting all of the requirements.