We are looking for a dedicated Airbnb cohost to manage eight diverse short-term rental properties across the United States. This full-time role is perfect for a proactive individual who thrives in a close-knit team environment and is committed to providing exceptional guest experiences. Our ideal candidate values integrity and is a hard worker and is eager to contribute to our collective growth.
Key Responsibilities:
Guest Interaction and Management:
Efficiently handle guest communications, manage reservations, address inquiries, and ensure overall satisfaction for 5* reviews.
Proactively adjust pricing and manage bookings to maximize occupancy and revenue.
Listing and Operational Management:
Continuously update and optimize property listings across Airbnb, VRBO, and other platforms.
Develop and refine Standard Operating Procedures (SOPs) to enhance operational efficiency.
Coordinate with cleaning and maintenance teams to ensure excellent property conditions.
Marketing and Communication:
Use CANVA and other tools to craft compelling social media campaigns that enhance property visibility and attractiveness.
Ensure all communication, both internal and external, is clear, professional, and reflective of our high standards.
Ideal Candidate Profile:
Possesses strong English communication skills and excels in customer service.
A team player who is also a quick learner, capable of working independently with minimal supervision.
Experienced in social media marketing, tech savvy, to effectively promote properties.
Education & Experience:
College degree preferred.
At least 2 years of experience in managing Airbnb, VRBO, or similar vacation rental platforms.
Prior at least 1 year experience in guest support at Airbnb call Center.
Skills & Requirements:
Committed to working full-time hours during EST business hours and weekends.
Must be able to work exclusively for us, without other freelance jobs or commitments that could impact work effectiveness and well-being.
We are committed to your personal and professional growth, providing a supportive environment where you can advance your skills, position and contribute meaningfully to our goals together long term.
Application Process: If you’re ready to join a team where you can grow, excel, and help lead our properties to success, please apply through the provided Google Form. We are excited to explore how you can contribute to our team’s success and provide exceptional service to our guests.
We look forward to welcoming you to our team and achieving great things together!
Apply here! Only applications submitted through this form will be reviewed.
/forms/d/e/1FAIpQLScyo48-Q5rSLNLZ8UUpnmvoMIokBSwt3T0l-rYxRdxrTFdfwg/viewform
APPLY FOR THIS JOB:
Company: Star Digital Marketing
Name: Yolanda Lu
Email: