Company Overview:
We are a dynamic and growing dropshipping business, committed to providing top-quality products and excellent customer service. As we expand our operations, we are seeking a dedicated Full-Time Virtual Assistant to join our team. This role is instrumental in supporting our daily operations and contributing to the success of our business.
Key Responsibilities:
– Product Research: Conduct thorough market research to identify trending products and reliable suppliers. Stay updated with the latest market trends to ensure our product offerings are competitive.
– Store Design: Assist in designing and updating the online store’s layout and product pages to enhance user experience and drive sales.
– Importing Reviews: Efficiently import product reviews to our platform, ensuring authenticity and relevance.
– Order Fulfillment: Process orders promptly, liaising with suppliers and logistics partners to ensure smooth and timely delivery.
– Customer Support: Handle customer inquiries and issues with professionalism and empathy. Provide timely responses and solutions to maintain high customer satisfaction.
– Administrative Tasks: Perform various administrative tasks including, but not limited to, managing emails, scheduling, and maintaining records.
Requirements:
– Proven Experience: Previous experience in a similar role within a dropshipping or e-commerce environment is essential.
– Language Proficiency: Fluent in English, both written and spoken.
– Technical Skills: Proficiency in e-commerce platforms (like Shopify, WooCommerce, etc.), MS Office, and CRM tools.
– Communication Skills: Excellent communication skills with the ability to provide clear and concise information.
– Internet Savvy: Fast and reliable internet connection, with adeptness in online research and digital tools.
– Problem-Solving: Ability to identify issues and implement effective solutions promptly.
– Time Management: Strong organizational skills with the ability to prioritize tasks and manage time effectively.
Preferred Qualifications:
What We Offer:
– A fully remote role with flexible working hours.
– Opportunities for professional growth and skill development.
– A supportive and collaborative team environment.
How to Apply:
Reply to this letting me know why you’d be a good fit for the company.
APPLY FOR THIS JOB:
Company: Altenew
Name: Anthony Marasovich
Email: