General Admin VA (Social Media)

The Position
Are you someone who thrives on providing exceptional support while also adding a splash of creativity to social media? We’re in search of a General Admin Virtual Assistant with a passion for social media to become part of an established and growing company based in Australia. This is a full-time, work-from-home position.

This role requires a proactive candidate capable of efficiently managing various tasks related to managing business admin, streamlining processes and systems, and managing social media. Someone who thrives in a fast-paced environment and is very comfortable working independently. If you are seeking a long-term opportunity where you can be an integral part of the team, we would love to hear from YOU.

About the Client
The client is a boutique residential builder based in Australia, bringing passion, quality, and craftsmanship. They offer a tailored service to meet individual client’s needs and work towards fulfilling and exceeding expectations in all aspects of the build.

The Details
Location:
Remote, work from home.
Job Type:
Full-time 40 hours per week.
Salary:
40,000 – 45,000 PHP per month.
Hours (in Philippine Time): Company is based in Australia
7:00 am – 3:30 pm (30-minute lunch break)

Responsibilities

GENERAL ADMIN
-Document preparation: creating and formatting documents such as reports, presentations, and proposals
-Calendar management: manage schedules and appointments, set reminders, and coordinate with clients and team members.
-Project Coordination: Support in setting up and managing project tasks using Asana or similar project management tools.
-Customer service: provide customer service support such as answering enquiries, client follow-up
-Data entry: such as inputting information into spreadsheets, databases, or other online tools.
-Research: such as market research, product research, and competitor analysis.
-Email management: sorting and responding to emails, scheduling appointments, and sending reminders.
-Creating SOPs/Training Manuals/How-to documents for the company
-Process Improvements: Streamlining processes and introducing software to improve efficiency.

Social Media Experience
-Create and schedule engaging content across various social media platforms, including Facebook, Instagram, and LinkedIn.
-Utilise social media scheduling like buffer, planable, later, etc
-Respond to comments, messages, and inquiries on social media channels.
-Repurpose existing content, videos, and graphics, for optimal social media visibility.
-Image editing: for preparation for social media posts.
-Graphic design: Create graphics, such as quote images or social media banners, using tools like Canva and Photoshop
-Website editing, uploading content in WordPress etc.

This position is for someone that
-Is incredibly detail-oriented, organised, and knows how to problem-solve.
-Always seeks to create better systems and take interest in how they can make things more efficient and effective.
-Speaks up if they see a problem and are proactive in finding a solution. (You don’t just make it work, you make it better!)
-LOVES working with a small team and thrives in a fast-paced working environment.
-Knows how to manage time and work independently, but also enjoys collaboration.
-Is resourceful, meaning they know when to Google it, but also know when to ask for help.

Skills, Experience & Requirements
-At least 2-3 years of experience as a Virtual Assistant working online for US, Australian, or European clients
-High Attention to detail
-Strong English written and verbal communication skills with the ability to liaise effectively with various stakeholders
-Experience working with Canva and or other design programs
-Familiarity with social media platforms and social media management tools.
-Exceptional organisational, multitasking, and time management skills
-Comfortable working in a fast-paced, remote work environment.
-Experience working from home, remote, and 100% online.
-Excellent time management skills
-Ideally has knowledge of Buildexact but not required

This position is NOT for you if you…
-Don’t have an established workspace and structure to work full time.
-Have another job.
-Don’t have AMAZING attention to detail
-Tend to be last minute and have a “just get it done” attitude instead of “make it great”
-Don’t consider client satisfaction and customer service a priority.
-Not looking for a long-term role