General Admin VA (Social Media) for Australian based company

The Position

This is a fantastic opportunity for an experienced General Admin VA with strong Social Media skills to join a well-established and growing Australian business. If you’re someone with a strong work ethic and a sharp attention to detail, we’re excited to hear from you.

We’re looking for a candidate who is highly organised, proactive, and detail-oriented, with excellent communication skills. You should thrive in a fast-paced environment and feel comfortable working independently. If you’re searching for a long-term opportunity with an exceptional company where you can make a significant impact as part of the team, we’d love to hear from YOU.

About the Client

Our client is a residential construction company based in Australia, specialising in the construction of beautiful, high-performing, energy-efficient homes. They are committed to delivering top-quality projects on time and within budget while maintaining a strong focus on safety and sustainability.

The Details
Location:
Remote, work from home.

Job Type:
Full-time 40 hours per week.
Salary:
40,000 PHP per month.
Hours (in Philippine Time): Company is based in Australia
7:30am – 4pm (30-minute lunch break)

Responsibilities

GENERAL ADMIN
-Data entry: such as inputting information into spreadsheets, databases, or other online tools.
-Filing documentation, and compliance forms.
-Document preparation: creating and formatting documents such as reports, presentations, and proposals
-Project Coordination: Support in setting up and managing project tasks using Asana or similar project management tools.
-Customer service: provide customer service support such as answering enquiries, client follow-up
-Data entry: such as inputting information into spreadsheets, databases, or other online tools.
-Research: such as market research, product research, and competitor analysis.
-Email management: sorting and responding to emails, scheduling appointments, and sending reminders.
-Calendar management: manage schedules and appointments, set reminders, and coordinate with clients and team members.
-Creating SOPs/Training Manuals/How-to documents for the company
-Process Improvements: Streamlining processes and introducing software to improve efficiency.
-Website editing, uploading content in WordPress or Squarespace etc.
-Webinar Support: Assist in preparing and organising webinars, including scheduling and setup. Process and upload webinar content to YouTube and the company website.

Social Media Experience
-Create and schedule engaging content across various social media platforms, including Facebook, Instagram, and LinkedIn.
-Utilise social media scheduling like buffer, planable, later, etc
-Respond to comments, messages, and enquiries on social media channels.
-Repurpose existing content, videos, and graphics, for optimal social media visibility.
-Graphic design: Create graphics, such as quote images or social media banners, using tools like Canva and Photoshop

This position is for someone that
-Is incredibly detail-oriented, organised, and knows how to problem-solve.
-Always seeks to create better systems and take interest in how they can make things more efficient and effective.
-Speaks up if they see a problem and are proactive in finding a solution. (You don’t just make it work, you make it better!)
-LOVES working with a small team and thrives in a fast-paced working environment.
-Knows how to manage time and work independently, but also enjoys collaboration.
-Is resourceful, meaning they know when to Google it, but also know when to ask for help.
-Skills, Experience & Requirements
-At least 2-3 years of experience as a Virtual Assistant working online for US, Australian, or European clients
-High Attention to detail
-Strong English written and verbal communication skills with the ability to liaise effectively with various stakeholders
-Customer Service experience
-Exceptional organisational, multitasking, and time management skills
-Comfortable working in a fast-paced, remote work environment.
-Experience working from home, remote, and 100% online.
-Excellent time management skills
-Social Media content management
-Experience working with Canva and or other design programs

This position is NOT for you if you…
-Don’t have an established workspace and structure to work full-time
-Have another job
-Don’t have AMAZING attention to detail
-Tend to be last minute and have a “just get it done” attitude instead of “make it great”
-Don’t consider client satisfaction and customer service a priority.
-Not looking for a long-term role