General Admin VA (Social Media) for Australian based company

The Position

This is an exciting role opportunity for an experienced General Admin VA with Social Media skills to join an established and growing Australian Business. If you have a strong work ethic and have an eye for detail, we want to hear from you.

The role requires a candidate who is highly organised, proactive, and detail-oriented, has exceptional communication skills, thrives in a fast-paced environment, and is very comfortable working independently. If you are seeking a long-term opportunity with an amazing company where you can be an integral part of the team, we would love to hear from YOU.
About the Client
The client is a residential construction company based in Australia, specialising in building beautiful, high-performing, energy-efficient homes. They are committed to delivering high-quality projects on time and within budget while maintaining a strong focus on safety and sustainability.

The Details
Location:
Remote, work from home.

Job Type:
Full-time 40 hours per week.
Salary:
40,000 PHP per month.
Hours (in Philippine Time): Company is based in Australia
7:30am – 4pm (30-minute lunch break)

Responsibilities

GENERAL ADMIN
-Data entry: such as inputting information into spreadsheets, databases, or other online tools.
-Filing documentation, and compliance forms.
-Document preparation: creating and formatting documents such as reports, presentations, and proposals
-Project Coordination: Support in setting up and managing project tasks using Asana or similar project management tools.
-Customer service: provide customer service support such as answering enquiries, client follow-up
-Data entry: such as inputting information into spreadsheets, databases, or other online tools.
-Research: such as market research, product research, and competitor analysis.
-Email management: sorting and responding to emails, scheduling appointments, and sending reminders.
-Calendar management: manage schedules and appointments, set reminders, and coordinate with clients and team members.
-Creating SOPs/Training Manuals/How-to documents for the company
-Process Improvements: Streamlining processes and introducing software to improve efficiency.
-Website editing, uploading content in WordPress or Squarespace etc.
-Webinar Support: Assist in preparing and organising webinars, including scheduling and setup. Process and upload webinar content to YouTube and the company website.

Social Media Experience
-Create and schedule engaging content across various social media platforms, including Facebook, Instagram, and LinkedIn.
-Utilise social media scheduling like buffer, planable, later, etc
-Respond to comments, messages, and enquiries on social media channels.
-Repurpose existing content, videos, and graphics, for optimal social media visibility.
-Graphic design: Create graphics, such as quote images or social media banners, using tools like Canva and Photoshop

This position is for someone that
-Is incredibly detail-oriented, organised, and knows how to problem-solve.
-Always seeks to create better systems and take interest in how they can make things more efficient and effective.
-Speaks up if they see a problem and are proactive in finding a solution. (You don’t just make it work, you make it better!)
-LOVES working with a small team and thrives in a fast-paced working environment.
-Knows how to manage time and work independently, but also enjoys collaboration.
-Is resourceful, meaning they know when to Google it, but also know when to ask for help.
-Skills, Experience & Requirements
-At least 2-3 years of experience as a Virtual Assistant working online for US, Australian, or European clients
-High Attention to detail
-Strong English written and verbal communication skills with the ability to liaise effectively with various stakeholders
-Customer Service experience
-Exceptional organisational, multitasking, and time management skills
-Comfortable working in a fast-paced, remote work environment.
-Experience working from home, remote, and 100% online.
-Excellent time management skills
-Social Media content management
-Experience working with Canva and or other design programs

This position is NOT for you if you…
-Don’t have an established workspace and structure to work full-time
-Have another job
-Don’t have AMAZING attention to detail
-Tend to be last minute and have a “just get it done” attitude instead of “make it great”
-Don’t consider client satisfaction and customer service a priority.
-Not looking for a long-term role