General VA (Tech) with at least 3 yrs experience for Australian Based Business

The Position

This is a very special role for an experienced VA looking to go to the next level in their career working for a dynamic Australian-based business coach serving high Residential Builders. We are in search of a superstar VA who is self-directed, enthusiastic and wants to be part of a growing company making a big impact in the world.

The role requires a candidate who is highly organised, proactive, detail-oriented, has exceptional communication and customer service and Tech skills, and thrives in a fast-paced environment and is very comfortable working independently. If you are seeking a long-term opportunity with an amazing company where you can be an integral part of the team, we would love to hear from YOU.

The Details

Location:
Remote, work from home

Company Location:
NSW, Australia

Job Type:
Full-time 40 hours per week

Salary:
44,000 – 55,000 PHP per month (dependent of experience)

Hours (in Philippine Time):
7:00 AM – 3:30 PM (8 hours with 30 minute lunch break)

GENERAL ADMIN
– Customer service: provide customer service support such as answering enquiries, client follow up
– Email management: sorting and responding to emails, scheduling appointments, and sending reminders.
– Calendar management: in Calendly and Zoom to manage schedules and appointments, set reminders, and coordinate with clients and team members.
– Data entry: such as inputting information into spreadsheets, databases, or other online tools.
– Research: such as market research, product research, and competitor analysis.
– Document preparation: creating and formatting documents such as reports, presentations, and proposals.
– Graphic design: Create graphics, such as quote images or social media banners, using tools like Canva and Photoshop
– Manage Social Media Platforms: Oversee and manage all company social media accounts such as Facebook, Instagram, LinkedIn, Tiktok
– Managing website updates in WordPress and Thinkific
– Managing database and email marketing in Active Campaign

This position is for someone that
– Is incredibly detail-oriented and organised and knows how to problem-solve.
– Always seeks to create better systems and take interest in how you can make things more efficient and effective.
– Speaks up if they see a problem and are proactive in finding a solution. (You don’t just make it work, you make it better!)
– LOVES working with a small team and thrives in a fast-paced working environment.
– Knows how to manage time and work independently, but also enjoys collaboration.
– Is resourceful, meaning you know when to Google it, but also know when to just ask for help.

Skills, Experience & Requirements
– More than 3 years as with proven experience as a tech VA
– Excellent English verbal and written communication skills
– Experience working from home, remote, and 100% online.
– Familiarity with Social media management and posting (Facebook and Instagram), and posting in Facebook groups and on pages
– Experience with Google Docs and Google Sheets
– Experience with transcription / editing (in English)
– Good with numbers
– High Attention to detail
– Excellent email and instant messaging communication skills
– Excellent time management skills
– Solid organisational skills

Ideally, you know the following Software / Platforms

ActiveCampaign, WordPress, AccessAlly, AddEvent, Zoom, Canva, GSuite, Loom, Vimeo, YouTube, ActiveCampaign, Otter, Slack, Clockify, Asana,

This position is NOT for you if you…
– Don’t have an established workspace and structure to work full time.
– Have another job.
– Don’t have an AMAZING attention to detail
– Tend to be last minute and have a “just get it done” attitude instead of “make it great”
– Don’t consider client satisfaction and customer service a priority.
– Not looking for a long-term role.