General VA with at least 2 years experience

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The Position
We are seeking a highly skilled and motivated General Virtual Assistant to join a fast growing Accounting Firm based in Europe. We are currently seeking a highly organised, proactive, and detail-oriented General Virtual Assistant with 2-3 years experience managing projects to support our Operations Manager.

The Details

Location:
Remote, work from home

Job Type:
Full-time 40 hours per week

Salary:
35,000-45,000 PHP per month

Hours (in Philippine Time): Client is based in Amsterdam, EU
To be discussed

Responsibilities

Monitor and manage the company’s general email inbox,
Delegate email-related tasks and responsibilities to relevant team members, ensuring that all enquiries are handled efficiently and professionally.
Assist the Operations Manager in organising and managing various projects and tasks, ensuring that deadlines and objectives are met.
Coordinate schedules, appointments, and meetings for the Operations Manager and CEO, managing their calendar efficiently and proactively.
Prepare and edit documents, reports, presentations, and correspondence, ensuring accuracy and quality.
Monitor project progress, identifying potential risks or delays, and devising strategies to address them.
Attend client meetings, take notes and make sure all action items are completed by the person to whom it was assigned.
Assist in the administrative aspects of the client onboarding process, ensuring a smooth and efficient transition for new clients.

Skills, Experience & Requirements

At least 2-3 years of experience as a Virtual Assistant working online for US, Australian, or European clients.
High Attention to detail
Strong English written and verbal communication skills with the ability to liaise effectively with various stakeholders.
Experience as a Project Manager
Customer Service experience.
Experience in project management software, such as Asana, Trello, or ClickUp.
Exceptional organisational, multitasking, and time management skills.
Comfortable working in a fast-paced, remote work environment.
Experience working from home, remote, and 100% online.
Excellent time management skills

This position is for someone that

Is incredibly detail-oriented, organised, and knows how to problem-solve.
Always seeks to create better systems and take interest in how they can make things more efficient and effective.
Speaks up if they see a problem and are proactive in finding a solution. (You don’t just make it work, you make it better!)
LOVES working with a small team and thrives in a fast-paced working environment.
Knows how to manage time and work independently, but also enjoys collaboration.
Is resourceful, meaning they know when to Google it, but also know when to ask for help.

This position is NOT for you if you…
Don’t have an established workspace and structure to work full time.
Have another job.
Don’t have AMAZING attention to detail
Tend to be last minute and have a “just get it done” attitude instead of “make it great”
Don’t consider client satisfaction and customer service a priority.
Not looking for a long-term role

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