General Virtual Assistant Top-Notch English Skills

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We are currently seeking a highly organised, detail-oriented General Virtual Assistant. This role is pivotal in managing day-to-day administrative tasks, focusing on managing invoices and handling phone calls. If you are a proactive, professional individual with top-notch English skills looking to thrive in a fast-paced environment, we would love to hear from you.

Key Responsibilities:
•? ?Invoice Management – Efficiently process, manage, and track invoices, ensuring accuracy and timely payments. Handle all invoice-related queries and maintain up-to-date records.
•? ?Phone Management – Professionally manage incoming and outgoing calls, including scheduling appointments, customer service inquiries, and liaising with clients. Ensure clear, courteous, and effective communication at all times.
•? ?Customer Service – Provide exceptional service by addressing client inquiries, resolving issues, and maintaining a professional relationship with clients and team members.
•? ???Email Correspondence – Handle daily email communications, responding promptly to enquiries, and forwarding messages to appropriate departments.
•? ?Calendar and Schedule Management – Keep track of important dates, meetings, and deadlines. Assist in planning and scheduling to ensure optimal time management.
•? ?Document Preparation and Management – Prepare, organize, and store documents and reports. Ensure information is accessible and secure.

Requirements:
•? ?Proven experience as a Virtual Assistant or similar administrative role.
•? ?Exceptional command of the English language, both written and verbal.
•? ?Strong expertise in managing invoices, including familiarity with accounting software.
•? ?Excellent phone handling skills and etiquette.
•? ?Highly organised with the ability to multitask and prioritise work effectively.
•? ?Proficiency in MS Office, Google Suite, and other administrative tools.
•? ?Ability to work independently with minimal supervision.
•? ?High-speed internet connection and a suitable home office setup.
•? ?Strong problem-solving skills and attention to detail.

Qualifications:
•? ?At least 12 months of experience in a virtual assistant, BPO or administrative role, focusing on invoicing and phone management.

How to Apply:
Please send your resume, a short cover letter explaining why you are the perfect fit for this role, and any relevant work samples with the subject line “GVA Application – [Your full name]”