What is an Virtual Assistant? You are someone who can provide assistance with office management and can tackle a variety of tasks such as accounting, recruitment, finance, administrative and social media related activities. You are an expert in researching, sorting, organising and managing day to day office activities.
What will you get from working with us?
You will become part of a growing digital marketing agency and e-commerce store in SE Asia and Australia, learning what it takes to build a store and online presence from the ground up and further honing your skills in research, sourcing and communication.
About Us:
We are a creative media buying agency, focused on creative content production & paid advertising for ecommerce clients. /
We are launching our presence in Malaysia and are building the team, and are looking for passionate and creative digital media buyers.
Our clients include ecommerce companies in skincare, beauty, fashion, coffee, homeware, and FMCG and are based in UK, USA, Singapore and Australia, and Hong Kong.
And now, we are expanding into our own ecommerce lines in the region using our knowledge and skills in advertising and ecommerce.
Who are we looking for in your attitude:
You love organizing and making sure the office runs smoothly. You enjoy communicating and coordinating with different people and/or departments.
You are highly detailed, and care about the success of small and medium businesses that you have a big impact on. You want everyone on your team to win by collaborating and having each other’s backs.
Our company performs online marketing for our clients, selling consumer goods in SE Asia and Australia. We are now expanding into our own ecommerce lines in the region, and we need a capable person to source products and liaise with suppliers, to ensure we can effectively deliver these products on time and at scale.
Experience:
1. You have at least 2 years experience as a virtual assistant
– Experience in using CRMs especially Klaviyo, Hubspot, ActiveCampaign
– Experience in using Automation tools like Zapier and Make
– Experience in customer support apps like Gorgias
– Experience in market research – behaviours, bestselling products, trends, specifically in the beauty and healthcare industry
– Ability to analyse and interpret data
– Ability to create reports using Google spreadsheet
– Experience in hiring and recruitment processes.
– Experience in Accounting and Finance
2. Excellent communication skills
– Excellent written and spoken English
– Comfortable handling the director’s inbox and responding to emails.
– Experience sourcing, liasing and coordinating with suppliers via phone or email
– Comfortable calling suppliers on the phone to determine their rates and minimum order quantities when necessary
3. Experience in various tools and software needed for office management
– Google spreadsheets
– Asana
– Xero
– Experience in using AI tools such as ChatGPT and Midjourney is a plus!
4. Detail-oriented and can work independently with minimal handholding
This role’s primary responsibilities:
1. CRM and Automation
1. Setting up CRMs, specially Klaviyo
2. Managing CRMs
3. Creating and managing flows and automations
4. Managing customer support apps like Gorgias
Other responsibilities:
2. Executive Assistant & Office Management
1. Administration of office tasks
2. Managing the CEO’s inbox and schedule and will fulfill various admin/research tasks as required
3. Scheduling appointments
4. Researching diverse information, and format into reports and summaries
5. Processing data and working with excel, contact lists
3. SaaS and e-commerce store
1. Market research
2. AI tools
4. Payroll & Accounting
1. Xero accounting invoices and reports
2. Payroll processing for staff and contractors
3. Liaising with accounting partners regarding transactions
5. Human Resources
1. Recruiting, hiring and onboarding of new staff
2. Conducting initial interviews
Flexibilty:
This is a 1 to 3 months full time contract position with possibility of contract renewal or permanent position. You will just need to be available to work during Singapore business hours (8 AM SGT – 5 PM SGT).
Please fill out this form to start the application process: /UyTVuERSgNbDYeym6
Be part of a growing team:
Many businesses have struggled to grow during the global pandemic. However, since our client base are all online merchants, we’ve been able to stay strong and grow with new demand for our services and we are able to provide security for employees, and a stimulating environment to keep you challenged and learning new technology, systems, and staying creative to adapt.
We make sure our media buying team are trained in marketing and technology strategies that are at the cutting edge coming out of markets like the USA and Europe.
APPLY FOR THIS JOB:
Company: Cybist Ltd
Name: Teri Dereja
Email: