Home » Customer Support » GoHighLevel customer support staff

GoHighLevel customer support staff

Date Posted —

Type of Work:
Full Time
Salary:
700
Hours per Week:
40

Job Description

We are looking for 3 fluent English speaking driven individuals to join our rapidly growing team and become part of our automations agency to help ensure that we can supply 24/7 customer chat support via WhatsApp and Slack to our clients. We will supply full 1-1 video training to ensure that you have complete clarity across all features of GoHighLevel.

We are a UK based company but as we have clients worldwide, we would be looking for 3 individuals to fill this role to ensure that each time zone is covered including weekends. Each role would involve working 5 days a week for a total of 40 hours a week (included in this is an hour for lunch each of the 5 working days each week).

The day to day role would involve monitoring our WhatsApp and Slack channels to ensure that clients receive a sub 10 minute response time regardless of the time of day or day of the week. Outside of this role when messages aren’t being received your day to day role would also involve working through the GoHighLevel forum and training materials and restructuring them into our own brand (we will supply the template) to fit inline with our White Labeled version of GoHighLevel. Alongside this you would also be monitoring the GoHighLevel new features page to alert us of new features which you think would be beneficial for us to roll out to our clients.

This is a full time remote role that would allow you to work from any location in the world but we would require you to have complete commitment to this role and not have any other distractions from other commitments.

Due to this role being a full time position this will be on a set monthly retainer which has the potential to continue to grow as you progress through our company.

Lastly, as this position will be working so closely with our clients you will be paid well for your time, the specifics will be discussed in your interview. If you think that you would be a good fit for this role please submit an overview as to why you think that we should offer you a position in our company.

APPLY FOR THIS JOB:

Company: Acadium
Name: Elliot Wise
Email:

Skills