Graphic Designer and Online Store Manager

Job Summary:
We are seeking a talented and creative Graphic Designer and Online Store Manager to join our apparel promotions team. In this dual-role position, you will be responsible for creating eye-catching and on-brand designs for our apparel, as well as managing our online store. The ideal candidate is a highly skilled graphic designer with a strong sense of visual aesthetics, excellent attention to detail, and the ability to manage e-commerce operations effectively.
Key Responsibilities:
Graphic Design:
Create engaging and original designs that align with our brand identity, target audience, and current market trends.
Collaborate with the marketing and sales team to develop design concepts that effectively communicate promotional messages and campaigns.
Ensure all designs meet quality and print standards for production, including colour accuracy and resolution.
Maintain a design portfolio and organised digital assets.
Online Store Management:
Manage the day-to-day operations of our online store, including product listings, inventory management, and customer orders.
Update and maintain the e-commerce platform, ensuring a user-friendly and visually appealing online shopping experience.
Monitor and respond to customer inquiries, concerns, and feedback promptly and professionally.
Implement SEO strategies to optimise product visibility and search engine rankings.
Collaborate with the marketing team to create engaging product descriptions, promotions, and marketing materials for the online store.
Track and analyse online sales data, customer behaviour, and market trends to identify opportunities for growth and improvement.
General Responsibilities:
Stay up-to-date with design trends, tools, and software to maintain a fresh and innovative design approach.
Maintain effective communication with internal teams, external partners, and vendors to ensure smooth operations.
Assist in the development of a cohesive brand image and identity for our t-shirt promotions company.
Uphold a high standard of quality and consistency in all designs and online store operations.
Qualifications:
Proven experience as a graphic designer, with a portfolio showcasing apparel designs and other related work.
Proficiency in graphic design software (e.g., Adobe Creative Suite: Illustrator, Photoshop, InDesign).
Experience with e-commerce platforms, preferably Shopify or WooCommerce.
Strong understanding of user experience (UX) and user interface (UI) design for e-commerce websites.
Excellent communication skills, both written and verbal.
Highly organised with strong project management skills.
Familiarity with SEO and digital marketing concepts.
Knowledge of online retail best practices and trends.
Ability to work both independently and as part of a team.
High attention to detail and commitment to quality.